Summary
Overview
Work History
Education
Skills
Timeline
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Alyssa Ciullo

East Hanover,NJ

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

4
4
years of professional experience

Work History

Business Development Representative

Crown Toyota
09.2021 - 05.2023
  • Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
  • Expanded business through effective network development, identifying new, and prospective clients.
  • Developed business pipeline using cold and warm techniques.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.

Assistant General Manager

Wingstop
10.2019 - 09.2022
  • Managed team of up to 8 restaurant staff, maintaining exceptional customer service and quality standards.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Immediately resolved issues with patrons by employing careful listening and communication skills.
  • Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.

Education

Bachelor of Arts - Anthropology

University of Kansas
Lawrence, KS
12.2021

Minor - Business

University of Kansas
Lawrence, KS
12.2021

Skills

  • Customer Relationship Management
  • Raising Capital
  • Product Knowledge
  • Conflict Resolution
  • Lead Generation
  • Sales Presentation

Timeline

Business Development Representative

Crown Toyota
09.2021 - 05.2023

Assistant General Manager

Wingstop
10.2019 - 09.2022

Bachelor of Arts - Anthropology

University of Kansas

Minor - Business

University of Kansas

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Alyssa Ciullo