Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alyssa Collins

Sanford,NC

Summary

Dynamic and dedicated professional with a proven track record in customer service at Mrs. Lacy’s. Skilled in multitasking and active learning, I excelled in enhancing guest experiences and managing reservations efficiently. Recognized for my ability to foster a welcoming atmosphere while supporting team operations during peak hours.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Restaurant Hostess

Mrs. Lacy’s
Sanford, NC
05.2024 - Current
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed reservations and waitlists using digital booking systems.
  • Assisted in coordinating dining room flow during peak hours.
  • Communicated effectively with servers to enhance guest experience.
  • Maintained cleanliness and organization of entrance area and menus.
  • Addressed guest inquiries promptly, fostering customer satisfaction.
  • Supported team members during busy periods to ensure efficiency.

Cashier

Hardee’s
Sanford, N.C.
05.2022 - 05.2024
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Maintained cleanliness and organization of work area to ensure a pleasant environment for customers.
  • Assisted in training new employees on cash handling procedures and company policies.
  • Balanced cash drawer at the end of shifts, verifying all transactions for discrepancies.
  • Handled food orders with attention to detail, ensuring accuracy and quality standards were met.
  • Collaborated with team members to streamline operations during peak hours, enhancing service speed.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Certificate - Dental Assistant

Sandhills Dental Academy
Aberdeen, NC

High School Diploma - College Prep

Lee County High School
Sanford, NC
05.2025

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Active learning

Certification

Dental assistant

Timeline

Restaurant Hostess

Mrs. Lacy’s
05.2024 - Current

Cashier

Hardee’s
05.2022 - 05.2024

Certificate - Dental Assistant

Sandhills Dental Academy

High School Diploma - College Prep

Lee County High School
Alyssa Collins