Alyssa Coots
Cartersville,GA
Summary
- Promoted into management within the first year due to performance and leadership qualities
- Successfully grew the store into a million-dollar operation through hands-on sales and team development
- Achieved the company’s best shrink (inventory loss) results for three consecutive years
- Spearheaded initiatives to enhance customer satisfaction, leading to increased loyalty and repeat business
- Built and maintained a high-morale team culture focused on communication, service, and accountability
- Oversaw daily operations, inventory management, sales reporting, and staff scheduling
- Trained and mentored new hires, fostering a cohesive and motivated team
Overview
7
7
years of professional experience
Work History
Store Manager
Perfumania
Woodstock, GA
07.2021 - Current
- Started off as sales associate, learned product knowledge, team building skills, working in a kpi based environment
- Handle all training/hiring
- Manage store monthly/yearly budgets
- Customer service
- Inventory Management (doing full store inventory counts, pre counts, post counts)
- Have learned great time management and organizational skills
- Visual merchandising
- Communication skills
- Leadership (work to inspire my whole team, uplift morale, teach them skills to help them improve within the company, help them work together as a team)
- Problem solving & critical thinking
- Create employee scheduling & manage payroll
Cashier/Customer Service
Cheeseburger Bobby's
Woodstock, GA
10.2018 - 01.2020
- Worked front of house on registers taking orders
- Dealt with customer complaints/got customer feedback throughout shifts
- Restocked toppings bar/drink bar
- Cleaned front of house tables, mats, windows, etc.
- Recorded temperatures and inventory of food
Education
High school diploma - undefined
Etowah High School
05.2021
Skills
- Merchandising
- Inventory Control
- Leadership
- Shift Management
- Store Management Experience
- Retail Management
- Assistant Manager Experience
- Budgeting
- Recruiting
- Management
- Cash Handling
- Supervising Experience
- Sales Management
- Time Management
- Payroll
- Upselling
- Customer Service
- Training
- Scheduling
- Networking
Timeline
Store Manager
Perfumania
07.2021 - Current
Cashier/Customer Service
Cheeseburger Bobby's
10.2018 - 01.2020
High school diploma - undefined
Etowah High School