Desired Job Title
Medical AssistantMedical ReceptionistMedical Office AssistantCertified Nursing Assistant StudentWork Type
Full TimePart TimeSeasonal WorkContract WorkLocation Preference
On-SiteLocation: Oklahoma City, OK
Open to relocation: Yes
Alyssa Cortez
Medical Assistant / Receptionist
Oklahoma City,OK
Work Preference
Summary
Dedicated Medical Assistant with extensive experience supporting physicians and healthcare teams in delivering exceptional patient care. Proficient in clinical procedures, medical documentation, insurance verification, patient education, and EMR systems, demonstrating strong problem-solving abilities and meticulous attention to detail. Thrives in fast-paced medical environments while maintaining a compassionate approach to patient interactions. Committed to enhancing patient experiences and contributing to overall efficiency in healthcare operations. Equipped with strong organizational skills and a keen eye for detail, ready to leverage exceptional communication and administrative skills in a new role within the medical field.
Overview
4
4
Certificates
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Medical Receptionist
Peace of Mind Pediatrics
09.2024 - 12.2024
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Handled sensitive information in a confidential manner.
- Provided excellent patient service by responding quickly to inquiries via phone or email in a professional manner.
- Provided administrative support such as filing documents, photocopying, and scanning materials.
- Greeted patients warmly and made them feel welcome.
- Assisted with scheduling appointments for next visit
- Answered incoming calls, directed them to appropriate personnel, and took messages.
- Verified identity documents for new patients
Medical Assistant
Journey Bariatric Clinic
Norman, OK
09.2022 - 12.2022
- Executed routine laboratory tests to facilitate diagnosis and treatment planning for conditions.
- administered patient pulse oximetry monitoring.
- Performed EKGs and diagnostic tests to support accurate, timely diagnoses.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Medical Assistant
iCare Urgent Care
Norman, OK
09.2021 - 04.2022
- Registered new patients into practice management software program accurately entering demographic information.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Ordered medical supplies, maintained inventory logs, and restocked exam rooms when needed.
- Monitored vital signs in clinic settings.
- Collected samples from patients for laboratory testing purposes.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Always adhered to HIPAA regulations regarding safeguarding confidential patient information.
- Organized patient charts before each day's clinic sessions began.
- Assisted physicians with patient care by taking vital signs, patient histories, and preparing patients for examinations.
- Assisted providers with procedures, wound care, splinting, and minor in-office treatments.
- Documented visit details in electronic health records with accuracy and confidentiality.
Medical Assistant
Flores Pediatrics
06.2021 - 09.2021
- booking and document filing
- patient search capability
- vaccinations
- administering medications (hands-on training)
- revenue cycle billing and coding
- data entry maintained 52 wpm
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Collected and documented patient medical information such as blood pressure and weight.
Medical Receptionist
Premiere Plus Urgent Care
01.2021 - 08.2021
- Medical Office Management
- Co-Pays & Schedule future appointments
- Verify insurance
- Patient Search
- Detail Oriented
- Greeted patients
Education
GED -
OCCC
Oklahoma City, OK 09.2025 - 06.2026
Certification - Medical Terminology
Metro Tech
Oklahoma City, OK 07.2026 - 09.2026
Certification - Anatomy
Metro Tech
Oklahoma City, OK 07.2026 - 09.2026
Certification - Nurse Aide
Metro Tech
Oklahoma City, OK 07.2026 - Current
Skills
Appointment scheduling
Patient education
Medical billing
HIPAA regulations
Inventory management
Insurance Verification
Typing 52 wpm
EMR / EHR
Flexible and Adaptable
First Aid/CPR
Written Communication
Certification
Medical Terminology
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Certification - Medical Terminology
Metro Tech
07.2026 - 09.2026
Certification - Anatomy
Metro Tech
07.2026 - 09.2026
Certification - Nurse Aide
Metro Tech
07.2026 - Current
GED -
OCCC
09.2025 - 06.2026
Medical Receptionist
Peace of Mind Pediatrics
09.2024 - 12.2024
Medical Assistant
Journey Bariatric Clinic
09.2022 - 12.2022
Medical Assistant
iCare Urgent Care
09.2021 - 04.2022
Medical Assistant
Flores Pediatrics
06.2021 - 09.2021
Medical Receptionist
Premiere Plus Urgent Care
01.2021 - 08.2021