Alyssa Darger
Salt Lake City,UT
Summary
Field service professional with proven track record in managing and optimizing field operations. Strong focus on team collaboration and adapting to changing needs to achieve objectives. Skilled in troubleshooting, customer service, and operational efficiency. Reliable leader with results-driven mindset, known for fostering teamwork and ensuring high performance standards.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Field Service Supervisor
GardaWorld Security
Murray, UT
04.2025 - Current
- Supervised and managed over 30 sites with a staff of 100+ Employees.
- Coordinated scheduling and deployment of security personnel across multiple sites.
- Conducted performance evaluations, providing feedback to enhance team effectiveness.
- Resolved client concerns promptly, fostering strong relationships and maintaining satisfaction levels.
- Work sites and maintain knowledge for each sites individual needs and make sure all security professional is providing the highest quilty of service.
Waitress/ Chef/ Cashier
Mountain Temp Services'
4367 State St, Murray, UT 84107
08.2024 - Current
- Waitress/ Chef/ Cashier for mobile staffing agency with the ability to be highly versatile and work multiple roles catered to the clients needs.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Processed orders and sent to kitchen employees for preparation.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Maintained well-organized mise en place to keep work consistent.
- Collaborated effectively with front-of-house team for seamless dining experience and positive customer feedback.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Security Supervisor
GardaWorld Security
5242 College Dr #330, Murray, UT 84123
06.2024 - Current
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
Armed Security Officer
GardaWorld Security
5242 College Dr #330, Murray, UT 84123
02.2022 - Current
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
- Demonstrated sound judgment under pressure when making critical decisions regarding site safety and threat mitigation measures.
Assistant Custodian
Jordan School District
5445 Copper Hls Pkwy, West Jordan, UT 84081
08.2021 - 02.2022
- Ensured a hygienic environment with thorough sanitization of restrooms, common areas, and high-touch surfaces.
- Managed time wisely by prioritizing tasks and creating a daily schedule to ensure all duties were completed within given timeframes.
- Increased customer satisfaction by responding promptly to requests for assistance or additional cleaning services.
- Communicated effectively with supervisors regarding any observed issues or potential improvements within the facility''s maintenance plan.
- Supported efficient operations by setting up rooms for events, including arranging chairs, tables, and audiovisual equipment.
- Demonstrated professionalism in interactions with staff, visitors, and vendors while maintaining a positive attitude towards work responsibilities.
Support Staff
Front Line Services
9287 S Redwood Rd, West Jordan, UT 84088
10.2018 - 08.2021
- Worked with individuals with special needs to increase social skills and independence.
- Managed challenging behaviors effectively using de-escalation techniques and positive reinforcement strategies.
- Prepared meals and snacks to provide proper nutrition and hydration.
- Maintained clean and safe environment to prevent accidents and promote health.
- Engaged individuals in recreational and leisure activities to promote socialization and improve quality of life.
Education
High School Diploma -
Copper Hills High School
West Jordan, UT06-2018
No Degree - Culinary Arts And Criminal Justice
Salt Lake Community College
Salt Lake City, UTSkills
- Customer service management
- Managing service operations
- Team direction
- Staff management
- Employee scheduling
- Field operations
- Troubleshooting skills
Certification
- Drivers License
- Armed Security License
- Food Handlers Permit
- On Premise Alcohol Seller - Server
- First Aid Certification
- CPR Certification
Languages
English
Native or Bilingual
Japanese
Elementary
Spanish
Elementary
Timeline
Field Service Supervisor
GardaWorld Security
04.2025 - Current
Waitress/ Chef/ Cashier
Mountain Temp Services'
08.2024 - Current
Security Supervisor
GardaWorld Security
06.2024 - Current
Armed Security Officer
GardaWorld Security
02.2022 - Current
Assistant Custodian
Jordan School District
08.2021 - 02.2022
Support Staff
Front Line Services
10.2018 - 08.2021
High School Diploma -
Copper Hills High School
No Degree - Culinary Arts And Criminal Justice
Salt Lake Community College