Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alyssa Durbin

telford,Tennessee

Summary

Empathetic and solutions-oriented server with strong active listening and problem-solving skills. Experienced in maintaining high service standards and training staff. Focused on creating positive customer experiences and driving team success in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Caregiver

American House Senior Living Communities
Johnson City, Tennessee
10.2025 - Current
  • Assisted residents with daily living activities and personal care routines.
  • Administered medications and monitored health conditions as directed by healthcare professionals.
  • Provided companionship and emotional support to enhance residents' quality of life.
  • Communicated effectively with families about residents' needs and well-being.
  • Collaborated with team members to develop individualized care plans for residents.
  • Documented care provided and any changes in resident conditions accurately and timely.
  • Supported bathing, dressing and personal care needs.

Server

Kickback Jack's
Johnson City, Tennessee
06.2025 - 10.2025
  • Provided excellent customer service in a fast-paced dining environment.
  • Took and processed customer orders efficiently and accurately.
  • Maintained cleanliness and organization of dining area and service stations.
  • Assisted in training new servers on restaurant procedures and service standards.
  • Provided excellent customer service to ensure satisfaction.

server

Pizza Plus Inc
Jonesborough, Tennessee
05.2021 - 05.2025
  • Provided exceptional customer service in a fast-paced restaurant environment.
  • Maintained cleanliness and organization of dining area and kitchen stations.
  • Assisted in training new servers on menu items and service protocols.
  • Managed cash register transactions, ensuring accuracy during each shift.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Took orders from customers accurately and in a timely manner.

Education

Associate of Science - Social Work

Northeast State Community College
Blountville, TN

Skills

  • Customer service
  • Team collaboration
  • Active listening
  • Training and development
  • Emotional intelligence
  • Critical thinking
  • End-of-life care
  • Bathing assistance
  • Medication assistance
  • HIPAA compliance

Timeline

Caregiver

American House Senior Living Communities
10.2025 - Current

Server

Kickback Jack's
06.2025 - 10.2025

server

Pizza Plus Inc
05.2021 - 05.2025

Associate of Science - Social Work

Northeast State Community College
Alyssa Durbin