ALYSSA DURKALEC
Clearwater,FL
Summary
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
1
1
year of professional experience
Work History
Cashier
Ross Stores
Bensalem, PA
07.2023 - 11.2024
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Greeted customers entering store and responded promptly to customer needs.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Education
High School Diploma -
Bensalem High School
Bensalem, PA06-2025
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling and management
- Reliability and punctuality
- Professionalism and courtesy
Timeline
Cashier
Ross Stores
07.2023 - 11.2024
High School Diploma -
Bensalem High School