Alyssa Eckardt

Inside Sales Account Manager

CDM Inc

03.2022 - Current

Developed strong relationships with key customers, leading to long-term business partnerships and repeat sales.
Incorporated new products seamlessly and integrated offerings into routine sales calls.
Achieved or exceeded company-defined sales quotas.
Received Presidents Award for highest ranking sales rep. Bringing my yearly bookings to $20M.
Supported fellow team members during peak times or absences, ensuring consistent performance and customer satisfaction.
Serviced accounts regularly to keep revenue high and capitalize on cross-selling opportunities.
Prospected new leads with high level of outbound calls to both cold and warm contacts.
Attended industry conferences and networking events, representing the company professionally while forging new connections in the field.
Utilized CRM tools efficiently to track leads and manage sales pipeline effectively, ultimately driving higher conversion rates among prospects.
Maintained current knowledge of product lines by attending regular technical and sales training sessions.
Captured business by explaining, demonstrating and highlighting products through conversations and formal presentations.
Built diverse and consistent sales portfolio.
Monitored service after sale and implemented quick and effective problem resolutions.
Attended monthly sales meetings and quarterly sales trainings.
Kept detailed records of daily activities through online customer database.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Met existing customers to review current services and expand sales opportunities.
Contributed to team objectives in fast-paced environment.
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Negotiated prices, terms of sales and service agreements.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Assisted in training new hires on best practices for inside sales account management, fostering a collaborative team environment.