Alyssa Farmer
Belleville,IL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Sales Associate
H&M Hennes & Mauritz
02.2022 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Paraprofessional
Jefferson Middle School
08.2021 - 05.2022
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Collaborated with teachers to develop and implement individualized education plans for students with special needs.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
Activity Specialist
Boys And Girls Club Of America
02.2019 - 01.2022
- Enhanced participant engagement by incorporating creative activities and age-appropriate games into daily programming.
- Collaborated with team members to develop diverse and inclusive programs, resulting in increased attendance and satisfaction.
- Implemented behavior management strategies to maintain a positive, structured, and safe environment for all participants.
- Developed strong relationships with parents and guardians, fostering open communication about participant progress and needs.
Patient Companion
Memorial Medical Center
12.2020 - 07.2021
- Enhanced patient comfort by providing attentive companionship and ensuring a safe environment.
- Improved patient mental well-being through engaging conversations and activities tailored to individual interests.
- Assisted with daily living tasks, promoting patient independence and dignity.
- Collaborated with healthcare team members to provide comprehensive care for patients.
Sales Associate
TJX Companies
09.2019 - 07.2020
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Seasonal Worker
Kohl's
10.2019 - 01.2020
- Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.
- Assisted in maintaining a clean and organized store environment, resulting in increased sales and positive customer feedback.
- Ensured accurate pricing of merchandise through diligent price tag verification, reducing discrepancies at the point of sale.
- Completed cashier duties efficiently, ensuring accurate transactions and a pleasant checkout experience for customers.
Gallery Assistant
Springfield Art Association
06.2019 - 01.2020
- Enhanced visitor experience by providing knowledgeable and friendly assistance during gallery tours and events.
- Assisted in the successful curation of various exhibitions, ensuring proper artwork placement and presentation.
- Increased gallery efficiency by maintaining accurate records of artwork inventory, loans, and acquisitions.
- Supported sales efforts through effective communication with potential buyers, resulting in increased revenue for the gallery.
Summer Intern
Illinois Department Of Transportation
06.2015 - 05.2018
- Participated in weekly meetings with mentors and colleagues, sharing insights from various learning experiences throughout the internship program.
- Provided administrative support to department managers, ensuring efficient daily operations within the office environment.
- Implemented new organizational systems that streamlined document management processes within the department.
- Opened, sorted and distributed incoming mail and packages.
Education
Bachelor of Arts - Studio Arts
Millikin University
Decatur, IL05.2019
Skills
- Customer Needs Assessment
- Payment Processing
- Inventory Control
- Promotional Support
- Money Handling
- Sales Trends
- Customer Service
- Relationship Building
- Adapt to Diverse Groups
- Excellent People Skills
- Problem-Solving
- Store Opening and Closing
- Product Recommendations
- Teamwork and Collaboration
- POS System Operation
- Merchandising Knowledge
- Merchandising Understanding
- Problem-Solving Skills
- Flexible Schedule
- Networking abilities
- Social media savvy
- Goal-oriented
- Product knowledge
- Multitasking
- Customer Assistance
- Building Customer Loyalty
Timeline
Sales Associate
H&M Hennes & Mauritz
02.2022 - Current
Paraprofessional
Jefferson Middle School
08.2021 - 05.2022
Patient Companion
Memorial Medical Center
12.2020 - 07.2021
Seasonal Worker
Kohl's
10.2019 - 01.2020
Sales Associate
TJX Companies
09.2019 - 07.2020
Gallery Assistant
Springfield Art Association
06.2019 - 01.2020
Activity Specialist
Boys And Girls Club Of America
02.2019 - 01.2022
Summer Intern
Illinois Department Of Transportation
06.2015 - 05.2018
Bachelor of Arts - Studio Arts
Millikin University