Alyssa Feagler
Rock Springs,WY
Summary
Dynamic sales associate with a proven track record at Dunham's Sports, excelling in customer service and cash handling. Adept at problem-solving and relationship building, I thrive in high-pressure environments, ensuring customer satisfaction and operational efficiency. Recognized for multitasking abilities and maintaining a welcoming atmosphere, contributing to a positive shopping experience.
Overview
1
1
year of professional experience
Work History
Sales Associate
Dunham's Sports
06.2024 - 08.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Hostess
Applebee's Grill + Bar
08.2023 - 06.2024
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
High School Diploma -
Rock Springs High School
Rock Springs, WYSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Relationship building
- Client service
Timeline
Sales Associate
Dunham's Sports
06.2024 - 08.2024
Hostess
Applebee's Grill + Bar
08.2023 - 06.2024
High School Diploma -
Rock Springs High School
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