Alyssa Flores
optician
Georgetown,Texas
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Optician
Americas Best Contacts And Eyeglasses
07.2023 - Current
- Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Instructed patients on proper insertion, removal, and cleaning techniques for contact lenses.
- Confirmed quality control standards were met for all eyewear and contact lenses.
- Maintained safe, clean and organized environment to increase patient comfort.
- Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims, and collected balances from customers.
- Applied sales and service expertise to promote contacts, glasses, sunglasses and accessories to office customers.
Food Delivery Driver
DoorDash
10.2022 - Current
- Developed and maintained professional relations between customer, store personnel, and company.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
Food Service Worker
Jersey Mike's Subs
02.2022 - 04.2022
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Learned other teammates' work tasks to train as backup.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Developed and maintained positive relationships with customers to enhance service.
Education
High School Diploma -
East View High School
Georgetown, TX12.2022
Skills
- Computer Skills
- Insurance Verification
- Optical equipment testing
- Reliability
- Appointment Scheduling
- Professional Demeanor
- Multitasking
- Key holder
Timeline
Optician
Americas Best Contacts And Eyeglasses
07.2023 - Current
Food Delivery Driver
DoorDash
10.2022 - Current
Food Service Worker
Jersey Mike's Subs
02.2022 - 04.2022
High School Diploma -
East View High School
Accomplishments
- Becoming Key holder and having more responsibility's.
- Getting the top 5 highest sales in the district.
- Being able to work during 2022 Texas freeze to feed people
- achieving 100% accuracy rates delivering food.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.