Summary
Overview
Work History
Education
Skills
Timeline
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Alyssa Freeman

Summary

Pharmacy professional with focus on accuracy and patient care. Adept at medication preparation and inventory management, contributing to efficient pharmacy operations. Strong emphasis on team collaboration and adaptability to changing demands, ensuring reliable and flexible support.

Overview

7
7
years of professional experience

Work History

Pharmacy Technician

Walgreens
09.2022 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.

Medical Scribe

Scribe America
06.2022 - 01.2024
  • Attended patient appointments and wrote narrative account of events using proper abbreviations, grammar and spelling.
  • Accompanied physicians through day in fast-paced, stressful environments.
  • Charted patient encounters by recording information such as diagnosis, treatments and prescriptions.
  • Stayed on top of current patient loads to facilitate efficient and organized workflow.
  • Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.

Part-time Sales Associate

Bed Bath & Beyond
12.2020 - 05.2022
  • Engaged with customers to build rapport and loyalty.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Part-Time Employee

Cool Sports-Home Of The Icearium
03.2018 - 03.2020
  • Initiated distribution, collection and upkeep of rented skates and tracked inventory.
  • Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
  • Trained numerous new employees and volunteers to operate cash register and properly prepare food.
  • Cooked and packaged large batches of food prepared to order or kept hot until needed.
  • Maintained clean and tidy service area by scrubbing and polishing counters, steaming tables and cleaning glasses and dishes.

Education

Bachelor of Science - Neuroscience

The University of Tennessee - Knoxville
Knoxville, TN
05-2024

High School Diploma -

Lenoir City High School
Lenoir City, TN

Skills

  • Team collaboration

  • Workflow optimization

  • Confidentiality and HIPAA

  • Problem-solving skills

  • Strong communication skills

  • Adaptability in Fast-paced environments

  • Continuous learning mindset

  • Data entry experience

Timeline

Pharmacy Technician

Walgreens
09.2022 - Current

Medical Scribe

Scribe America
06.2022 - 01.2024

Part-time Sales Associate

Bed Bath & Beyond
12.2020 - 05.2022

Part-Time Employee

Cool Sports-Home Of The Icearium
03.2018 - 03.2020

High School Diploma -

Lenoir City High School

Bachelor of Science - Neuroscience

The University of Tennessee - Knoxville

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Alyssa Freeman