Alyssa Galloway
Easley,SC
Summary
Driven and reliable, excelled at Arbys Restaurant by enhancing customer satisfaction and streamlining transactions. Demonstrated exceptional customer service and cash handling skills, leading to a significant improvement in customer loyalty. Adapted swiftly to new POS technologies, ensuring operational efficiency and accuracy in financial transactions. Hardworking and passionate job seeker with strong organizational skills. Ready to help the team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Cashier
Arbys Resturant
11.2023 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Identified and resolved discrepancies and errors in customer accounts.
Line Assembler
Reliable Automatic Sprinkler Co
01.2020 - 01.2021
- Collaborated with team members to meet production deadlines and maintain a consistent workflow.
- Ensured product quality through thorough inspection of assembled items before moving them to the next stage in the process.
- Increased productivity by quickly identifying issues in the assembly process and making necessary adjustments or repairs.
- Met daily quotas consistently by always working hard and efficiently with little downtime.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Demonstrated adaptability by learning new techniques or working with different materials when required for various product lines or special projects.
- Removed imperfections in component pieces and finished work.
- Reduced assembly time with proficient use of hand tools, power tools, and specialized equipment.
- Improved safety standards by adhering to company protocols and maintaining a clean and organized work area.
- Delivered timely completion of projects thanks to strong time management skills and prioritizing tasks effectively based on deadlines and workload demands.
- Enabled smoother production flow by promptly reporting any discrepancies found during parts verification stages.
- Promoted an efficient and positive work atmosphere by actively participating in team meetings, offering suggestions for improvement, and supporting fellow line assemblers during peak workload periods.
- Restocked other stations and moved completed items to other stations for additional processing.
- Played a crucial role in reducing lead times by consistently meeting or exceeding daily production targets.
Education
High School Diploma -
Westside High School
Anderson, SC05.2019
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Money Handling
- Reliability and punctuality
- Cash Register Operation
- Organizational abilities
- Order Taking
- Professionalism and Courtesy
- Basic Math Competence
- Payment Processing
- Product restocking
- Product Knowledge
- Refunds and exchanges
- Merchandise Restocking
- Payment Collection
- Refund handling
- ID Verification
Timeline
Cashier
Arbys Resturant
11.2023 - 05.2024
Line Assembler
Reliable Automatic Sprinkler Co
01.2020 - 01.2021
High School Diploma -
Westside High School