Summary
Overview
Work History
Education
Skills
Software
Volunteer Work
References
Timeline
Hi, I’m

Alyssa Ginter

Worcester,MA

Summary

Friendly and warm Treatment Coordinator with talent for managing patient relations and ensuring patient comfort with treatment plan and financial arrangements. Substantial familiarity with advanced dental procedures and treatments. Dedicated to establishing effective relationships with patients and staff members.

Overview

11
years of professional experience

Work History

Quinsigamond Dental

Treatment Coordinator
08.2021 - Current

Job overview

  • Improved patient satisfaction by effectively communicating treatment plans and addressing concerns.
  • Collaborated with insurance companies to secure coverage for necessary treatments, reducing financial burden on patients.
  • Increased case acceptance rates through persuasive presentation of treatment options and benefits.
  • Facilitated communication between dental staff members, fostering a positive work environment and seamless patient care.
  • Managed the coordination of complex multi-disciplinary cases involving multiple specialists, ensuring timely completion of treatments.

Olive Garden

Server
12.2012 - 08.2021

Job overview

  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Education

Great Bay Community College
Portsmouth, NH

Associate of Science from Environmental Science
05.2018

University Overview

  • Relevant Coursework: Natural Resource Stewardship Community Action Certification

Western Governors University
Salt Lake City, UT

Bachelor of Science from Secondary Biology Education
05.2025

University Overview

Skills

  • Customer Service
  • Verbal Communication
  • Written Communication
  • Scheduling Appointments
  • Calendar Management
  • Attention to Detail
  • Multitasking
  • Time Management
  • Team Collaboration
  • Organizational Skills

Software

Eaglesoft

Microsoft Word, Excel

Volunteer Work

Volunteer Work

Volunteer Youth Outreach Administrator - Next Level Church

Worship Coordinator - Next Level Church

9/2013 - 12/2019

References

References
References available upon request.

Timeline

Treatment Coordinator
Quinsigamond Dental
08.2021 - Current
Server
Olive Garden
12.2012 - 08.2021
Great Bay Community College
Associate of Science from Environmental Science
Western Governors University
Bachelor of Science from Secondary Biology Education

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Alyssa Ginter