Alyssa Gomes
Tampa,FL
Summary
Motivated college student seeking to gain practical experience and contribute effectively to a team while managing academic commitments. Experienced hospitality worker with a proven track record of delivering exceptional customer service in fast-paced environments. Strong teamwork skills, adaptability, and consistent ability to meet changing needs. Skilled in multitasking, handling customer inquiries, and maintaining clean workspaces. Reliable, results-driven individual with a positive attitude and excellent communication skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Cape Cod Coffee
05.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Seasonal
Café barista
Mary Lous Coffee
09.2022 - Current
- Greet and serve customers in a fast-paced environment while maintaining high level of customer experience.
- Prepare a variety of coffee beverages and adhere to company standards.
- Manage cash register and POS machine. Maintain cleanliness in compliance with health and safety regulations.
- Seasonal
Manager
Betty Annes Dairy Freeze
04.2019 - Current
- Greet customers and provide a friendly and efficient service in a busy family friendly environment.
- Scoop and served a variety of ice cream.
- Create shift schedule for multiple employees.
- Handle cash register and balance drawer at end of shift.
- Maintain cleanliness of serving stations and adhere to health and safety standards.
- Seasonal
Education
RN-BSN Program
University of Tampa Florida
01.2028
Sturgis East Charter Public School
Hyannis, MA01.2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Safe food handling
- Food running
- Table bussing
- Allergy awareness
Certification
- Allergen Awareness Certification
- TIPS Certification
- ServSafe Food Handler Certification
Timeline
Server
Cape Cod Coffee
05.2025 - Current
Café barista
Mary Lous Coffee
09.2022 - Current
Manager
Betty Annes Dairy Freeze
04.2019 - Current
RN-BSN Program
University of Tampa Florida
Sturgis East Charter Public School
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