ALYSSA GRAHAM
Zion,IL
Summary
Organized and dependable Administrative Assistant with experience supporting daily operations in a fast-paced workplace. Skilled in communication, scheduling, recordkeeping, Microsoft Office, and coordinating multiple priorities. Known for strong attention to detail, problem-solving, and the ability to work effectively with employees and leadership.
Overview
14
14
years of professional experience
Work History
ADMINSTRATIVE ASSISTANT
Uline
01.2024 - Current
- Manage PTO requests for 55 employees and update departmental calendars to support accurate staffing coordination.
- Prepare materials for new hire onboarding meetings and provide administrative support during session coordination.
- Plan and execute corporate holiday events, coordinating vendors, budgets, and logistics from setup through completion.
- Compile and submit monthly product usage and cost reports using Microsoft Office and maintaining organized reporting records.
- Support the Executive Chef on special projects through research, document preparation, and deadline management.
- Coordinate meeting logistics, prepare agendas, and capture minutes to keep internal discussions organized and actionable.
- Provide customer service and employee support while handling confidential information with professionalism and discretion.
WAITRESS/BARTENDER (PART-TIME)
Cheddars Scratch Kitchen
01.2013 - Current
- Maintain guest satisfaction scores by handling orders, questions, and table needs promptly.
- Serve cocktails with consistent quality and speed during busy service periods.
- Process cash and card transactions accurately, then balance drawers and tabs at the end of each shift.
- Manage high-volume rushes with efficiency and professionalism while keeping service moving smoothly.
- Coordinate the bar and dining room activities to support fast turnaround and steady guest flow.
CAFÉ ATTENDANT
Uline
01.2021 - 01.2024
- Completed accurate daily product and supply orders to keep inventory stocked and ready for service.
- Handled customer payments during breakfast and lunch service while balancing register, restocking, and cleaning duties.
- Prepared and packaged fresh grab-and-go items for daily café service.
- Operated the cash register accurately during breakfast and lunch service.
- Restocked café supplies throughout service to keep items available for guests.
- Maintained a clean, organized workplace by resetting counters, service areas, and equipment.
- Managed breakfast and lunch service with time management and multitasking across customer flow and daily tasks.
Education
Associate of Applied Science - Administrative Professional
College of Lake County
Grayslake12-2026
Associates - Early Childhood Education
College of Lake County
05-2024
Skills
- Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Time management & multitasking
- Meeting coordination & agenda prep
- Customer service & employee support
- PTO tracking
- Expense reporting
- Document preparation
- Vendor coordination
- New hire onboarding support
- Event logistics
- Budget coordination
- Invoice processing
- Confidential information handling
- Meeting minutes preparation
Interests
Angel Tree Volunteer, School & Youth Support Volunteer, Neighborhood Safety & Support
Timeline
ADMINSTRATIVE ASSISTANT
Uline
01.2024 - Current
CAFÉ ATTENDANT
Uline
01.2021 - 01.2024
WAITRESS/BARTENDER (PART-TIME)
Cheddars Scratch Kitchen
01.2013 - Current
Associates - Early Childhood Education
College of Lake County
Associate of Applied Science - Administrative Professional
College of Lake County