Alyssa Green
Margate,FL
Summary
Proactive Substitute Teacher fostering positive and inclusive classrooms through effective management and relationship-building. Skilled in maintaining organized workspaces and resolving conflicts professionally. Bringing strong communication, classroom management, and student engagement techniques to advance educational environments.
Overview
4
4
years of professional experience
Work History
Substitute Teacher
Kelly Services
10.2024 - Current
- Built relationships and communicated with others to provide best learning environment for children.
- Established strong relationships with students and staff through regular communication, fostering a supportive network for student success.
- Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
Barista
Target-Starbucks
10.2023 - 06.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Customer Service Representative
Chick-fil-A
09.2022 - 04.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Server
Fratelli's Restaurant & Pizzeria
02.2021 - 02.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Master of Science - Psychology
Capella University
Bachelor of Arts - Psychology
Florida Atlantic University
Boca Raton, FLBroward College
Fort Lauderdale, FLSkills
- Classroom Management
- Adaptable
- Relationship building and management
- Student Engagement
Languages
Spanish
Timeline
Substitute Teacher
Kelly Services
10.2024 - Current
Barista
Target-Starbucks
10.2023 - 06.2024
Customer Service Representative
Chick-fil-A
09.2022 - 04.2023
Server
Fratelli's Restaurant & Pizzeria
02.2021 - 02.2022
Master of Science - Psychology
Capella University
Bachelor of Arts - Psychology
Florida Atlantic University
Broward College