Alyssa Gutierrez
In-N-Out Burger
1
Language
1
Certification
5
years of professional experience
Dedicated professional with strong customer service skills, ensuring satisfaction and repeat business. Proven ability to resolve complex issues and enhance efficiency in fast paced environments.
Work History
Associate
4 Years 11 Months- Delivered exceptional customer service in fast paced environment, ensuring satisfaction and repeat business.
- Assisted in training new associates on operational procedures and customer engagement techniques.
- Operated cash register accurately, processing transactions efficiently while maintaining a balanced drawer.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
- Collaborated with team members to streamline food preparation processes, enhancing overall efficiency.
- Implemented quality control measures during food production, ensuring consistency in product standards.
- Contributed to team goals through proactive problem solving and a positive attitude in high pressure situations.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Education
Bachelor of Science - Biology, Cell And Development
- Extracurricular Activities: [Independent Laboratory Study]
- [Middle Class Scholarship] Scholarship Recipient
- Completed AP course in [Spanish]
- Research Project: [Identification of Bacterial Species Found Inside a Citrus Limon], [Bacteria Identified: Moraxella, Neisseria, Bacillus Anthracis, and Staphylococcus]
- Research Project: [Analyzing and Identifying Microbial Growth on a Fragaria × ananassa as a Result of Different Washing Methods], [Bacteria Identified: Anthomonas fragariae, and Chryseobacterium indologenes]
- Research Project: [Analysis of the Transcriptome of Mistletoe Species, specifically P. californicum and the host S. greggii], [Investigated gene expression related to haustorium formation and compared RNA quality between species]
Skills
Customer service
Attention to detail
Time management
Multitasking and organization
Cash handling
Computer skills
Collaborative teamwork
Leadership qualities
Certification
- [Laboratory Centrifuge Safety] Training - [2026]
- [EHS Cyrogenic Safety] Training - [2026]
- [EHS Autoclave Safety] Training - [2026]
- [Bloodborne Pathogens] Training - [2026]
- [Formaldehyde Safety] Training - [2026]
Languages
Spanish
Native or Bilingual
Timeline
Associate
In-N-Out Burger
09.2021 - CurrentRead More
California State University Fullerton
Bachelor of Science from Biology, Cell And Development
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