Detail-oriented Operations Administrator skilled in communication and task delegation. Proven ability to enhance productivity and package processing to ensure quality deliveries, and customer service while working in a fast-paced work environment
Overview
10
10
years of professional experience
Work History
Operations Administrator
FedEx:Ground
08.2022 - Current
Coordinated my work to increase productivity daily to ensure package processing in a timely manner while maintaining to multitask.
Looking into damaged boxes, address concerns, or if needing directions.
Addressing issues if needed when it comes to addresses visioning to the wrong address or route.
Communicating between BCs and coordinators to effectively get packages out that day.
Interactions with drivers to build connections and trust when there are issues at hand.
Tracking shipments to ensure proper deliveries.
Stock Area Supervisor
Ross Dress for Less
04.2016 - 12.2025
Lead a team to complete a truck by unloading and stocking the store within a 4 hour time frame.
Daily team recognition and coaching.
Ensure daily manager duties were completed and filing paper work.
Delegate tasks to a team and follow up with results.
Train cashiers to efficiently meet a time requirement for the customers to have good customer service.
Manage inventory strategies to help reduce shrinkage.
Making sure employee hours were covered for the truck and during business hours.
Maintained clean and organized areas to allow employees to properly meet goals.