Alyssa Hillier
Fontana
Summary
Dynamic retail professional with extensive experience at Target, excelling in customer service and teamwork. Proven ability to enhance customer satisfaction through personalized service and effective problem-solving. Skilled in cash handling and inventory management, consistently achieving sales goals while maintaining a visually appealing store environment.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
1
1
year of professional experience
Work History
Sales Associate
Target
Fontana, CA
11.2024 - Current
- Assisted customers in locating products and provided knowledgeable recommendations.
- Maintained organized displays and ensured product availability on sales floor.
- Operated point-of-sale system efficiently, processing transactions accurately.
- Collaborated with team members to achieve daily sales goals and improve customer satisfaction.
- Managed inventory by restocking shelves and conducting regular stock checks.
- Addressed customer inquiries and resolved issues promptly to enhance shopping experience.
- Trained new associates on store policies, procedures, and customer service standards.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Retail Sales Associate
Macy's
Rancho Cucamonga, CA
10.2024 - 11.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Managed inventory levels by restocking merchandise and organizing displays effectively.
- Processed transactions accurately using point-of-sale systems to ensure efficient checkout.
- Supported promotional events by setting up displays and communicating offers to customers.
- Adapted quickly to changing priorities in a fast-paced retail environment, ensuring customer satisfaction.
- Collaborated with team members to maintain store cleanliness and organization standards.
- Engaged with customers to build rapport and encourage repeat business through personalized service.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Education
No Degree - Undecided
Chaffey College
Rancho Cucamonga, CA05-2026
High School Diploma -
Ontario Christian High School
Ontario CA05-2024
No Degree - Biology
Azusa Pacific Univerisity
Azusa CA12-2025
No Degree - Psychology
Grand Canyon University
Nevada Arizona05-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Goal oriented
- Exceptional customer service
- Cash handling
- Cash register operation
- Stocking and receiving
- Store opening and closing
- Sales expertise
Timeline
Sales Associate
Target
11.2024 - Current
Retail Sales Associate
Macy's
10.2024 - 11.2024
No Degree - Undecided
Chaffey College
High School Diploma -
Ontario Christian High School
No Degree - Biology
Azusa Pacific Univerisity
No Degree - Psychology
Grand Canyon University