Reliable Employee efficiently masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
7
7
years of professional experience
Work History
Barista
Starbucks
Laredo, Texas
01.2025 - Current
Operated espresso machines and brewing equipment efficiently.
Assisted customers in selecting products and offered recommendations based on preferences.
Trained new baristas on beverage preparation techniques and customer service standards.
Maintained cleanliness and organization of the coffee shop environment.
Handled cash transactions and managed the register accurately.
Maintained calm demeanor during high-volume periods and special events.
Developed proficiency in preparing a variety of specialty coffee recipes for specialty coffee beverages and seasonal offerings.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Retail Team Member
Black Rifle Coffee
Harker Heights, Texas
06.2024 - 12.2024
Operated cash register, processed transactions, and managed daily cash flow.
Assisted customers with menu selections and provided product recommendations.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Maintained current store, product, and promotional knowledge to drive consistent sales.
Assisted with inventory management and restocking shelves.
Sales Associate
James Avery Artisan Jewelry
Laredo, Texas
11.2020 - 09.2023
Greeted customers and provided exceptional customer service.
Assisted customers in selecting jewelry pieces that match their preferences.
Educated customers about product features and care instructions for jewelry.
Processed transactions accurately using the point-of-sale system.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Maintained store displays to highlight new and seasonal collections effectively.
Assisted in managing inventory by restocking shelves and organizing products. by restocking shelves and organizing products.
Beauty Advisor
Ulta Beauty Inc.
Laredo, Texas
11.2019 - 04.2021
Developed connections to offer guests best-in-class experience with skincare, makeup and fragrance.
Demonstrated product features and benefits during in-store events and promotions.
Maintained product displays and ensured stock levels met customer demand.
Processed transactions accurately using point-of-sale systems and cash handling procedures.
Team Member
Chop Chop
Laredo, Texas
07.2019 - 11.2019
Served ice cream and toppings to customers, fostering a welcoming atmosphere.
Operated cash registers to efficiently process customer payments.
Maintained cleanliness and organization of workstations to meet health regulations.
Managed inventory by restocking supplies and monitoring product levels to ensure availability.
Prepared ingredients efficiently for meal assembly and ensured freshness standards.
Provided ice cream and toppings to customers promptly, enhancing their experience. and toppings to customers with friendly demeanor.
Education
High School Diploma -
United South High School
Laredo, TX
06-2019
Skills
Product knowledge
Menu knowledge
Customer service
Sales techniques
Cash handling
Safe food handling practices
Employee training
Time management
Attention to detail
Team collaboration
Adaptability
Effective communication
Conflict resolution
Professional demeanor
Accomplishments
4x National Cheer Associate Champion
Gained Barista Trainer Role 3 Months into Barista position
2026 Store Barista Champion
2026 District Barista Champion
2026 2nd Place holder for Area Barista Championship