Alyssa Litwin
Sarasota,FL
Summary
Hardworking professional who is ready to collaborate with others. Skilled in problem solving, multi-tasking, and high-volume dining environments. Committed to ensuring a positive work environment and experience for guests. Committed to contributing to the success of the workplace and co-workers around me.
Overview
5
5
years of professional experience
Work History
Restaurant Hostess
Whitney's
Longboat Key, Florida
04.2026 - Current
- Greeted guest warmly to ensure a welcoming atmosphere.
- Provided menus and informed guests about daily specials.
- Answered phone calls managing to-go orders, reservations, and questions about our menu or restaurant.
- Assisted servers by communicating guest needs and special requests.
- Maintained a clean host stand, dining room, and bathrooms.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Lead Sales Associate
Up In Smoke Vapor
Bradenton, Florida
08.2023 - 04.2026
- Assisted customers in selecting vapor products based on individual preferences.
- Resolved customer complaints efficiently to maintain satisfaction and loyalty.
- Developed promotional displays to enhance product visibility and appeal.
- Managed inventory levels to ensure product availability and organization.
- Conducted regular store audits to maintain cleanliness and compliance standards.
- Processed payments and returned receipts, cash, coin and cards to customers.
Sales Associate
Anna Maria Rocks
Anna Maria, Florida
05.2022 - 08.2022
- Assisted customers in selecting unique jewelry pieces and accessories.
- Greeted customers and provided exceptional customer service.
- Processed sales transactions accurately using point-of-sale systems.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Making custom shark tooth and crystal jewelry for sale.
- Teaching children's classes on how to make shark tooth and crystal jewelry.
FOH Team Member
Chick-fil-A
Bradenton, Florida
12.2021 - 06.2022
- Provided friendly customer service during high-volume dining hours.
- Operated cash register and processed transactions swiftly and accurately.
- Maintained cleanliness and organization of dining area throughout shifts.
- Adhered to food safety guidelines to maintain a safe dining environment.
- Completed daily side work tasks assigned by supervisor or manager.
- Ensured availability of silverware, condiments, and napkins for customer use.
- Assisted colleagues whenever needed during peak business hours.
- Prepared hot beverages such as coffee or tea for customers upon request.
- Promoted special offers or discounts on menu items when appropriate.
- Delivered guest orders to correct tables or take-out counter.
- Filled soft drink cups and poured hot coffee and tea for patrons.
Barista
Starbucks
Sarasota, Florida
06.2021 - 06.2022
- Provided exceptional customer service by engaging with customers and addressing needs.
- Crafted high-quality espresso beverages to meet customer preferences.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Handled cash register transactions accurately while ensuring customer satisfaction.
- Maintained cleanliness and organization of the work area and equipment.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
Education
High School Diploma -
Braden River High School
Bradenton, FL05-2023
Some College (No Degree) - Culinary Arts
Keiser University
Sarasota, FLSkills
- Menu Knowledge
- Customer service
- Waitlist management
- Table busing
- Server support
- Strong multitasking
- Cash handling
- Team collaboration
- Problem-solving
Timeline
Restaurant Hostess
Whitney's
04.2026 - Current
Lead Sales Associate
Up In Smoke Vapor
08.2023 - 04.2026
Sales Associate
Anna Maria Rocks
05.2022 - 08.2022
FOH Team Member
Chick-fil-A
12.2021 - 06.2022
Barista
Starbucks
06.2021 - 06.2022
High School Diploma -
Braden River High School
Some College (No Degree) - Culinary Arts
Keiser University