Alyssa Malayny
Las Vegas
Summary
Enthusiastic host with a strong background in guest engagement and staff collaboration. Known for efficiently managing reservations and providing comprehensive menu knowledge to enhance customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hostess
Crossroads Kitchen
Las Vegas
09.2025 - Current
- Greeted and seated guests promptly in a high-end dining environment.
- Managed reservation system to enhance table turnover and improve guest flow.
- Collaborated with service staff to deliver seamless dining experiences for guests.
- Provided menu information and answered guest inquiries effectively.
- Trained new hostesses on procedures and customer service standards to maintain service quality.
Personal Assistant
Shilo Nicolls
Las Vegas
02.2024 - 11.2025
- Coordinated comprehensive travel arrangements, ensuring seamless itineraries and accommodations for employer.
- Established daily routines to provide structure and stability for children.
- Cleaned and maintained assigned areas to ensure a sanitary environment.
- Managed and optimized appointment scheduling, enhancing time management for employer.
- Performed clerical tasks, including filing and organizing documents, to maintain an efficient office environment.
Restaurant Manager
Rachel's Kitchen
Las Vegas
07.2023 - 01.2024
- Oversaw daily restaurant operations, maintaining high service standards for guest satisfaction.
- Trained and supervised staff, enhancing team performance and customer satisfaction.
- Developed staff schedules to effectively align staffing with peak service demands.
- Resolved customer complaints promptly to enhance dining experience.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Beauty Advisor
Sally's Beauty Supply
Las Vegas
03.2023 - 06.2023
- Processed transactions accurately using point-of-sale systems to ensure efficient checkout.
- Assisted customers in selecting beauty products with tailored recommendations to enhance satisfaction.
- Educated customers on current promotions and loyalty programs to increase engagement.
- Resolved customer inquiries and concerns promptly to ensure satisfaction with services.
- Created positive shopping experiences through effective communication and attentive customer service.
Beauty Advisor
Sally's Beauty Supply
Austin
10.2022 - 04.2023
- Guided customers in selecting personalized beauty products to enhance satisfaction.
- Demonstrated product application techniques and explained usage benefits to empower clients.
- Maintained product displays to ensure a clean and organized shopping environment.
- Processed transactions accurately using point-of-sale systems.
- Addressed customer inquiries and concerns, ensuring positive experiences through effective communication.
Education
High School Diploma -
Lake Travis High School
Austin, TX05-2022
Skills
- Reservation management
- Guest relations
- Menu knowledge
- Customer engagement
- Conflict resolution
- Problem resolution
- Staff collaboration
Certification
Cosmetology - Nail Technologist
Timeline
Hostess
Crossroads Kitchen
09.2025 - Current
Personal Assistant
Shilo Nicolls
02.2024 - 11.2025
Restaurant Manager
Rachel's Kitchen
07.2023 - 01.2024
Beauty Advisor
Sally's Beauty Supply
03.2023 - 06.2023
Beauty Advisor
Sally's Beauty Supply
10.2022 - 04.2023
High School Diploma -
Lake Travis High School