Alyssa Marsala
St Louis,MO
Summary
Results-driven Store Manager dedicated to maintaining efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Strong leader and analytical problem-solver with proven team building and management success.
Overview
11
11
years of professional experience
Work History
Store Manager
STARBUCKS COFFEE COMPANY
05.2018 - Current
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Trained and guided team members to maintain high productivity and performance metrics.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Assisted in recruiting, hiring and training of team members.
Shift Leader
Slackers CDs And Games
05.2013 - 08.2017
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Trained new employees and delegated daily tasks and responsibilities.
Education
High School Diploma -
Fox High School
Arnold, MO05.2013
Skills
- Personnel Development
- Payroll Management
- Promotional Planning
- Leadership Development
- Recruiting and Hiring
- Multitasking and Organization
- Goals and Performance
- Customer Service Management
Timeline
Store Manager
STARBUCKS COFFEE COMPANY
05.2018 - Current
Shift Leader
Slackers CDs And Games
05.2013 - 08.2017
High School Diploma -
Fox High School