Alyssa Moore
Denver,CO
Summary
Dynamic and adaptable professional with a strong work ethic, honed at SkyWest Airlines. Proven ability to enhance passenger satisfaction through exceptional customer service and safety expertise. Recognized for effectively managing high-pressure situations while maintaining a positive attitude and attention to detail. CPR and AED certified, ensuring a safe and comfortable environment for all.
Overview
14
14
years of professional experience
Work History
Flight Attendant
SkyWest Airlines
Denver
05.2016 - Current
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Making cocktails and serving first class passengers
- Safety expert! (CPR and AED certified)
Server
Mexico Lindo Bar & Grill
Wrightwood, CA
01.2012 - 2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Serrano High School
Phelan, CA06.2014
Skills
- Customer service
- Strong work ethic
- Attention to detail
- First aid
- Flexibility
- Positivity
Timeline
Flight Attendant
SkyWest Airlines
05.2016 - Current
Server
Mexico Lindo Bar & Grill
01.2012 - 2016
Serrano High School