Alyssa Nguyen
Summary
Motivated professional committed to embracing new challenges and delivering exceptional customer service. Demonstrated adaptability, strong work ethic, and effective time management while thriving in fast-paced environments. Contributed to positive customer experiences through outstanding interpersonal skills and dedication.
Overview
5
5
years of professional experience
Work History
On Demand Associate
Target
Long Beach
09.2025 - Current
- Assisted customers with product inquiries and store navigation.
- Assisted customers with selecting items and answering questions about products.
- Built relationships with customers by providing friendly customer service.
- Processed transactions accurately at the cash register.
- Performed cash register functions accurately and efficiently.
- Processed payments using point-of-sale systems.
- Stocked shelves and organized merchandise for optimal presentation.
- Ensured compliance with company safety regulations at all times while on the job.
- Maintained positive working relationship with fellow staff and management.
Online Personal Shopper
Walmart
Torrance
10.2021 - 08.2025
- Managed online orders and ensured timely processing of customer requests.
- Utilized Walmart's online platform to streamline shopping experiences for customers.
- Assisted customers in selecting products based on preferences and needs.
- Communicated effectively with customers regarding order status and product availability.
- Resolved customer inquiries and issues through various communication channels.
- Trained new team members on online shopping procedures and systems.
- Satisfied customers with quick, accurate service under tight deadlines.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Processed refunds, returns and exchanges efficiently.
- Assisted in selecting items according to customer preferences.
- Analyzed consumer feedback data to understand customer needs better.
- Secured and stored items until customer pickup.
- Scanned items when pulling from shelves to update system stock information.
- Asked store associates for help locating missing products.
- Identified customer needs by asking questions and advising on best solutions.
- Greeted and assisted customers to foster positive experiences.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Operated register, handled cash and processed credit card transactions.
- Recognized security risks to properly handle situations.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
Education
General Education Diploma
Long Beach, California06-2026
Skills
- POS system operation
- Inventory management
- Customer engagement
- Cash handling
- Visual merchandising
- Customer service
- Team collaboration
- Collaborative teamwork
- Effective communication
- Problem solving
- Time management
- Attention to detail
- Reliable and punctual
- Courteous and professional
- Relationship building
Timeline
On Demand Associate
Target
09.2025 - Current
Online Personal Shopper
Walmart
10.2021 - 08.2025
General Education Diploma