Alyssa Ortiz
Norman,OK
Summary
I am a dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Im ready to bring my years of relevant work experience to your team.
Overview
5
5
years of professional experience
Work History
Patient Services Representative
OU Medicine
2022.10 - Current
- Worked with patients to ascertain issues and make referrals to appropriate specialists.
- Engaged with patients to provide critical information.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Obtained payments from patients and scanned identification and insurance cards.
- Helped patients complete necessary medical forms and documentation.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Medical Receptionist
Classen Family Medicine & Classen Urgent Care Clinic
2018.10 - 2022.01
- Checked patient insurance, demographic, and health history to keep information current.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Processed medical insurance claims and payments.
- Prepared and processed patient referrals and transfer requests.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Education
GED -
GED Testing Servies
Denton, TXSkills
- Patient documentation
- Registration and Scheduling
- Gathering Information from Patients
- Payment Processing
- Medical insurance
- Patient Registration
- Multitasking and Organization
- Customer Service
- Insurance Verification
- Medical Services Administration
- Caring and Empathetic
Timeline
Patient Services Representative
OU Medicine
2022.10 - Current
Medical Receptionist
Classen Family Medicine & Classen Urgent Care Clinic
2018.10 - 2022.01
GED -
GED Testing Servies
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