Alyssa Perez
Flushing,NY
Summary
Dynamic Office Supervisor with extensive experience at Garden OB/GYN, excelling in training and coaching staff while optimizing scheduling and workflow. Proven ability to enhance patient management through effective documentation and control. Skilled in EHR systems and pre-authorization processes, ensuring compliance and timely approvals in a fast-paced environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Office Supervisor
Garden OB/GYN
08.2024 - Current
- Supervise daily front office operations to ensure a clean, efficient, and patient-focused environment.
- Utilize Intergy and EHR systems for patient scheduling, medical record management, and billing coordination.
- Coordinate and schedule C-sections, inductions, and meet-and-greets with expecting patients.
- Handle pre-authorizations for procedures, ensuring timely approvals and insurance compliance.
- Schedule patient appointments, process payments, and manage daily financial reconciliations.
- Develop and maintain staff schedules to support optimal coverage and workflow.
Office Supervisor/ Tech /Insurance Billing Specialist
Harlem Vision Center
01.2023 - 08.2024
- manages all front- office activities to optimize workflow and patient management
- Provides comprehensive administrative support to clinical providers and office manager, including appointment management, billing an collections, insurance benefit verification, procurement, office administration and customer service
- Addressed and responds to incoming / outgoing calls and correspondences
- Maintain confidential patient files and records
- All pre testing Optos / Oct Mac / Angles / Externals / B Scan / Visual Field/ Icare / Randots / Macula
Medical Receptionist/Supervisor
Main Street Gastroenterologist
10.2021 - 01.2023
- Record patients history and personal information while reviewing procedures
- Measure vital signs, such as weigh , height, blood pressure
- Assisted in completing medical charts by transcribing and scanning notes into record system
- Ensured daily medical records were updated,pulled and organized and or created new charts for new patients
- Provided comprehensive administrative support to clinical provider, including appointment management, insurance verification and authorization, office administration and customer service
- Addressed and responded to incoming/ outgoing calls nd correspondences
- Booked all endoscopies and colonoscopies, went over all instructions and use of mediation
Education
No Degree - Medical Assistant
Plaza Colege
Queens, NYGED -
OBT
Brooklyn, NY05-2014
Skills
- Training and coaching
- Scheduling and calendar management
- Documentation and control
- Workflow planning
Certification
Certified Customer Service Professional
Certifying orginization 2014
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Office Supervisor
Garden OB/GYN
08.2024 - Current
Office Supervisor/ Tech /Insurance Billing Specialist
Harlem Vision Center
01.2023 - 08.2024
Medical Receptionist/Supervisor
Main Street Gastroenterologist
10.2021 - 01.2023
No Degree - Medical Assistant
Plaza Colege
GED -
OBT
Similar Profiles
YANIS BERNARDEZYANIS BERNARDEZ
Student Sonographer at Garden OB/GYNStudent Sonographer at Garden OB/GYN
Irma SerranoIrma Serrano
OB/GYN Sonography Intern at Garden OB/GYN - Lake SuccessOB/GYN Sonography Intern at Garden OB/GYN - Lake Success
Melissa GuriMelissa Guri
Medical Assistant at Garden OB/GYNMedical Assistant at Garden OB/GYN
Tipparat IntriagoTipparat Intriago
Server at When in BangkokServer at When in Bangkok
Pauline MedinaPauline Medina
Administrative Coordinator at Northwell HealthAdministrative Coordinator at Northwell Health