Alyssa Philip
Houston,TX
Summary
As a Front Desk Receptionist at Prolato Clinical Research, I excelled in managing high-volume communications and creating welcoming environments, showcasing my customer service and time management skills. My proactive approach significantly improved guest check-in efficiency, reflecting my ability to blend hard and soft skills for impactful results.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Prolato Clinical Research
Houston, TX
09.2023 - Current
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Scheduled, coordinated and confirmed appointments and meetings.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Education
High School Diploma -
J. Frank Dobie High School
Houston, TXSkills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Scheduling
- Appointment Scheduling
- Verbal and written communication
- Scheduling appointments
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Prolato Clinical Research
09.2023 - Current
High School Diploma -
J. Frank Dobie High School