Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alyssa Pincock

Vancouver

Summary

Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service.

Overview

7
7
years of professional experience

Work History

Patient Service Representative

The Vancouver Clinic
05.2024 - Current
  • Took copayments and compiled daily financial records.
  • Used Epic to schedule appointments.
  • Managed patient registration process, confirming data accuracy and completeness.
  • Built and maintained positive working relationships with patients and staff.
  • Verified insurance eligibility and coverage for patients.

Paraeducator, Special Education

Auburn School District
10.2019 - 02.2021
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Reported on student progress, behavior, and social skills to parents.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
  • Offered student support through special accommodations, extra assistance, and assessments.

Team Coordinator and Direct Care Provider

H.A.S
07.2018 - 07.2019
  • Led team meetings each shift to discuss scheduling, production and maintenance needs.
  • Managed team workload to reach targets for specific tasks.
  • Set incentives and realistic targets associates could achieve.
  • Provided care to adults with developmental disabilities.

Education

Bachelor of Science - Public Health

Brigham Young University- Idaho
Rexburg, ID
04-2018

Skills

  • Insurance verifying
  • Document filing
  • Appointment confirmation
  • Patient greeting
  • Eligibility determination
  • Insurance verification
  • Customer service

Timeline

Patient Service Representative

The Vancouver Clinic
05.2024 - Current

Paraeducator, Special Education

Auburn School District
10.2019 - 02.2021

Team Coordinator and Direct Care Provider

H.A.S
07.2018 - 07.2019

Bachelor of Science - Public Health

Brigham Young University- Idaho

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