Alyssa Pizano
Long Beach,CA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
3
3
years of professional experience
Work History
Shift Lead
Jersey Mike's Subs
Signal Hill, California
05.2023 - Current
- Coached team members to increase productivity, improve skills, and reduce workplace accidents, fostering a safer, more efficient work environment.
- Strategically positioned skilled staff in key areas throughout each shift to optimize department productivity and minimize downtime.
- Consistently implemented company policies and procedures across all shifts, ensuring adherence to operational standards and enhancing overall team performance.
- Utilized POS systems efficiently for order processing, inventory management, and tracking sales, ensuring accuracy and timely completion of transactions.
- Maintained cleanliness and organization of work areas, meeting company standards for safety, hygiene, and operational efficiency.
- Delivered exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive and welcoming experience for all customers.
- Managed cash handling procedures with high attention to detail, including accurate cash drawer reconciliation, processing payments, and handling customer transactions in a secure and efficient manner.
- Balanced register drawers at the beginning and end of shifts, ensuring accuracy in cash flow and adhering to financial protocols.
Crew Member
In N Out
Signal Hill, CA
06.2022 - 01.2023
- Drove team success by quickly completing assigned tasks.
- Upheld high standards of productivity and quality in operations.
- Resolved customer complaints in a professional manner.
- Processed payments on cash register and counted back bills and change to patrons.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
Education
Bachelor - Economics
California State University
Long Beach, CA05-2026
Skills
- Customer service
- Critical thinking
- Multitasking
- Computer skills
- Leadership
- Calm under pressure
- Dependable and responsible
- Bilingual in spanish
Accomplishments
- Dean's List
- Academic Excellence Award
- Subject-Specific Award
- Perfect Attendance Award
Timeline
Shift Lead
Jersey Mike's Subs
05.2023 - Current
Crew Member
In N Out
06.2022 - 01.2023
Bachelor - Economics
California State University