Overview
Work History
Education
Skills
Timeline
Generic

Alyssa Pokropinski

Riesel

Overview

11
11
years of professional experience

Work History

Server/Manager in Training

Tradinghouse Sports Bar & Grill
Waco
09.2023 - Current
  • Ensuring all end of day check outs are correctly completed.
  • Ordering food, beer and other supplies needed to efficiently run the restaurant.
  • Supervising the preparation, display, and delivery of food and drinks.
  • Operating point-of-sale system and processing payments.

Server Manager

Katy Trail Ice House
Dallas
08.2023 - Current
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Assisted co-workers with voids, gratuity and complimentary items.

Consultant

Speed of Light Tan
Sevierville
09.2014 - Current
  • Managed booking and scheduling of appointments to optimize client flow.
  • Monitored cash drawers and executed nightly deposits with precision.
  • Researched latest trends to provide informed assistance to customers.

Secretary

Phil's Dirt & Gravel
Waco
02.2024 - 09.2024
  • Handled sensitive informations discreetly, maintaining confidentiality when managing personal files or financial data.
  • Maintained daily report documents, memos, and invoices.
  • Provided excellent customer service through prompt responses to inquiries, resolving issues quickly and professionally.
  • Contributed to a positive work environment by maintaining a professional demeanor, and offering assistance when needed.

Credit Card Specialist

Tennesse State Bank
Pigeon Forge
01.2018 - 08.2018
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Carried out day-day duties accurately and efficiently.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Analyzed large amounts of data to find patterns of fraud and anomalies.

Server/Host

Buffalo Wild Wings
Pigeon Forge
06.2015 - 08.2018
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Provide excellent customer service in fast-paced environment.
  • Take food and drink orders from customers accurately.
  • Handle money, credit cards and accurately operate point-of-sale system.

Education

Lowell Senior High School -

Lowell Senior High School
Lowell, IN
06.2014

Skills

  • Customer service
  • Time management
  • Organizational Skills
  • Communication skills
  • Profitable thinking

Timeline

Secretary

Phil's Dirt & Gravel
02.2024 - 09.2024

Server/Manager in Training

Tradinghouse Sports Bar & Grill
09.2023 - Current

Server Manager

Katy Trail Ice House
08.2023 - Current

Credit Card Specialist

Tennesse State Bank
01.2018 - 08.2018

Server/Host

Buffalo Wild Wings
06.2015 - 08.2018

Consultant

Speed of Light Tan
09.2014 - Current

Lowell Senior High School -

Lowell Senior High School

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Alyssa Pokropinski