Alyssa Randalson
135 Village Ln, Wheeling
Summary
My career objective is to be an outstanding employee. I enjoy working with the public. I work well with others, especially the public. I look forward for the potential opportunity of working with this company.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Cashier
Menards
06.2024 - Current
- Process customer transaction
- Operating cash registers
- Accepting various forms of payments
- Issuing receipts
- Making change
- Assist with returns or exchanges
- Maintain clean and organized checkout area
Home care assistant
Quality Care
06.2020 - Current
- Assist my patient with daily living activities.
- Provide support to maintain their independence and quality of life within her home with bathing, dressing, meal prep, light housekeeping.
- Monitor the patient’s well-being and report any change in physical or mental status to family members.
Customer Service Agent
Ibex
01.2019 - Current
- Answering phone lines
- Assisting customers with their accounts and bills
- Providing quotes and notations for Frontier services and signing the customer up for services when requested
Phlebotomy
East Ohio Regional Hospital
11.2024 - 02.2025
- Patient Identification
- Explain the blood draw process
- Collected blood samples for testing for the correct tubes
- Maintain infection control
- Proper collection, labeling, collection and storage of the blood samples
Customer Service Agent
Loan Care
09.2019 - 06.2020
- Answering phone calls from customers
- Taking mortgage payments
- Making mortgage payment arrangements
- Inform mortgage customers of their payoffs
- Inform mortgage customers of why a change in their payments, due to tax increase and insurance premiums.
Server
Pizza Hut
07.2018 - 01.2019
- Greeting and seating guests
- Receiving orders, serving drinks appetizers and food when prepared.
- Cashing out the guests with cash or credit/debit card
- Cleaning and stocking the serving areas
Cashier
McDonalds
06.2017 - 07.2018
- Greeting guests at the counter and the drive thru window and taking their order
- Keeping the work area clean
- Cashing orders out with cash or credit/debit card
Hostess
Texas Roadhouse
08.2014 - 05.2017
- Greeting and seating guests
- Inform guests of the specials of the day
- Giving silverware along with plates, napkins, and menus to guests when seated
- (Rehire Oct 2016 due to management change)
Education
Ohio Phlebotomy Training Center
Wintersville, Ohio03.2022
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Eastern Gateway Community College
Steubenville, Ohio05.2018
Diploma - General Studies, College Prep
Steubenville High School
Steubenville, Ohio05.2016
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Money handling
- Cash handling and management
- Cash register operation
Certification
- PT - Phlebotomy Technician NHA certified
Timeline
Phlebotomy
East Ohio Regional Hospital
11.2024 - 02.2025
Cashier
Menards
06.2024 - Current
Home care assistant
Quality Care
06.2020 - Current
Customer Service Agent
Loan Care
09.2019 - 06.2020
Customer Service Agent
Ibex
01.2019 - Current
Server
Pizza Hut
07.2018 - 01.2019
Cashier
McDonalds
06.2017 - 07.2018
Hostess
Texas Roadhouse
08.2014 - 05.2017
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Eastern Gateway Community College
Diploma - General Studies, College Prep
Steubenville High School
Ohio Phlebotomy Training Center
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