Alyssa Rimorin
LaserAway
Brighton,CO
1
Certification
8
years of professional experience
Accomplished Sales Specialist & Licensed Esthetician with over 14 years in high-end medical and luxury environments. Expertise in lead conversion, client retention, and strategic upselling of service packages and premium products. Skilled in building trust during consultations and identifying client needs to enhance customer lifetime value and drive business growth.
Work History
Lead Patient Care Coordinator
2 Months- Coached and help develop Patient Care Coordinators (PCCs) to enhance consultative sales techniques and improve conversion rates.
- Collaborated with Regional Sales Manager to set revenue goals and refine sales strategies for optimized clinic workflow.
- Collaborate with clinicians to present tailored treatment plans across all service offerings—boosting patient confidence, patient retention, and clinic revenue.
- Identified cross-sell and upsell opportunities throughout client journey to enhance treatment results and promote long-term client retention.
- Direct front-desk and clinic operations to maintain a seamless workflow and deliver an elevated luxury experience aligned with LaserAway brand standards and protocols.
- Model top-performing sales behaviors in high-ticket aesthetic consultations, establishing the benchmark for clinic revenue growth
Patient Care Coordinator
5 Months- Develop personalized treatment plans based on comprehensive assessments of patient needs.
- Communicated with patients to ensure quality care and developed tailored care plans.
- Educate patients on pre- and post-treatment care instructions to ensure understanding.
- Facilitated one-on-one consultations to assess patient needs and deliver personalized care strategies.
- Collaborated with medical staff to enhance patient satisfaction and streamline visit processes.
- Communicate with patients to provide information about services and procedures.
- Oversee front desk operations to ensure smooth patient check-in and scheduling.
- Promote high-ticket sales and treatment plans to maximize revenue and support patient care.
Aesthetic Technician
2 Years- Delivered personalized body contouring treatments that increased patient satisfaction and fostered repeat business.
- Guided patients through post-operative healing journeys, ensuring comfort and safety while improving recovery outcomes.
- Consistently exceeded monthly sales targets by developing targeted promotional strategies that drive revenue growth.
- Collaborated with medical staff to coordinate care plans and update HIPAA-compliant patient charts, leveraging patient feedback to enhance service quality.
Master Esthetician
7 Years 3 Months- Performed customized facials to address individual client skincare needs and preferences, including hydrafacials, dermaplaning and advanced exfoliation treatments to enhance clients' skin health, resulting in noticeable improvements in client satisfaction and loyalty. Conducted comprehensive skin assessments to create tailored facial protocols, enhancing client satisfaction and treatment effectiveness.
- Customized facials to address individual client skincare needs and preferences, including hydrafacials, dermaplaning, and advanced exfoliation treatments, enhancing skin health and improving client satisfaction and loyalty. Conducted comprehensive skin assessments to create tailored facial protocols, enhancing client satisfaction and treatment effectiveness.
- Maintained HIPAA-compliant treatment records to monitor client progress and ensure regulatory compliance.
Licensed Esthetician
5 Months- Delivered advanced treatments including dermaplaning, chemical peels, HydraFacials, microdermabrasion, and oxygen facials, improving client skin health and appearance.
- Collaborated with plastic surgeons and registered nurses to create aesthetic strategies and pre/post-op care protocols, increasing patient satisfaction and enhancing treatment outcomes.
- Maintained accurate client records and treatment logs to ensure compliance with HIPAA regulations, protecting client confidentiality.
Education
Associates - Occupational Studies Esthetics
Skills
Patient assessment and care
Treatment planning and consultation
Aesthetic consultation
Patient engagement strategies
Sales performance tracking
Front desk operations
Clinic management software
Regulatory compliance
Data privacy compliance
Documentation management
Patient flow optimization
Healthcare communication
Issue resolution
Conflict management
Client education
Scheduling coordination
Certification
- Venus certified for non-invasive body contouring
- Hydrafacial certification
- Intraceuticals certification
- Dermaplaning certification
- Cosmetic resurfacing exfoliating certification
- Esthetician License
Personal Information
Title: Lead Patient Care Coordinator
Timeline
Lead Patient Care Coordinator
LaserAway
09.2026 - CurrentRead More
Patient Care Coordinator
LaserAway
03.2026 - 08.2026Read More
Aesthetic Technician
Sono Bello
03.2024 - 03.2026Read More
Licensed Esthetician
Aura Advanced Skin Care & Plastic Surgery
01.2019 - 06.2019Read More
Master Esthetician
Lifespa
12.2018 - 03.2026Read More
Heritage College
Associates from Occupational Studies Esthetics
Read More