Alyssa Robinson
Miami,FL
Summary
Ambitious and career-focused individual seeking employment in the healthcare industry in order to gain experience and exposure to the medical field in preparation for my future career aspiration of becoming a Physical Therapist. Currently enrolled in school and looking for part-time employment providing excellent customer service to clients.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Survival Miami
06.2021 - Current
- Handled complaints from customers by empathetically listening, recording details, and offering solutions.
- Managed opening and closing procedures daily
- Delegated assignments based on team strengths to optimize customer service levels.
- Provided leadership, insight, and mentoring to newly hired employees
- Implemented successful business strategies to increase revenue and target new markets.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Reviewed and logged daily sales transactions
Sales Lead Keyholder
CHAMPS
07.2021 - 12.2021
- Handled opening and closing duties to keep the store organized, well-stocked, and running smoothly.
- Addressed employee issues and conflicts to provide input, feedback, and coaching.
- Opened and closed the store daily by counting registers, making deposits, and storing and filing all daily paperwork.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Rotated stock weekly
Sales Associate
Footaction USA
01.2021 - 07.2021
- Helped customers find specific products, answered questions, and offered product advice.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Worked with fellow sales team members to achieve group targets.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Answered incoming telephone calls to provide store, product, and service information.
Education
Associate of Science - Health Sciences
Miami Dade College
Miami, FL2026
High School Diploma -
Coral Reef Senior High School
Miami, FL06.2022
Skills
- Detail oriented
- Tenacious
- Quick adaptability
- Workforce management
- Sales strategies
- Work planning and prioritization
Certification
CMAA certified by the NHA
Basic life support/CPR certified by the American Heart Association
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Sales Lead Keyholder
CHAMPS
07.2021 - 12.2021
Assistant Store Manager
Survival Miami
06.2021 - Current
Sales Associate
Footaction USA
01.2021 - 07.2021
Associate of Science - Health Sciences
Miami Dade College
High School Diploma -
Coral Reef Senior High School