Alyssa Schouest
Lafitte ,LA
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Restaurant Des Families. Proven ability to engage guests and foster relationships, while efficiently managing cash handling and team collaboration. Recognized for enhancing guest experiences and maintaining high service standards in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Server
Restaurant Des Families
Lafitte, La
02.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Teacher's Assistant
Peas in a Pod Daycare
Marerro, LA
08.2024 - 09.2024
- Supported the lead teacher in developing curriculum materials, ensuring alignment with state standards and educational objectives.
- Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
- Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
Hostess/Busser
Restaurant Des Families
Lafitte, LA
02.2023 - 09.2024
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Cashier
Teweldes Family Market
Lafitte, LA
12.2022 - 02.2023
- Greeted customers entering store and responded promptly to customers.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Restocked and organized merchandise in front lanes.
- Built relationships with customers to encourage repeat business.
Education
Trade - EMT/Medical Assisting
Joseph A. Cuillier Sr. Career Center
Marrero, LA05.2024
High School Diploma -
Fisher Middle/High School
Lafitte, LA05.2024
Trade - Dental Assisting
Joseph A. Cuillier Sr. Career Center
Marrero, LA05.2024
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Cash handling
- Hospitality service expertise
- Team collaboration
Timeline
Teacher's Assistant
Peas in a Pod Daycare
08.2024 - 09.2024
Server
Restaurant Des Families
02.2023 - Current
Hostess/Busser
Restaurant Des Families
02.2023 - 09.2024
Cashier
Teweldes Family Market
12.2022 - 02.2023
Trade - EMT/Medical Assisting
Joseph A. Cuillier Sr. Career Center
High School Diploma -
Fisher Middle/High School
Trade - Dental Assisting
Joseph A. Cuillier Sr. Career Center