Alyssa Seal
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Passionate about training and continuously looking for ways to improve myself and our center.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dispatch Specialist
Oakland County Sheriff's Office
Pontiac, MI
01.2018 - Current
- Answered emergency and non-emergency calls professionally.
- Prioritized critical situations and multitasked efficiently.
- Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
- Worked in Lead Agent position overseeing personnel
- Communications Training Officer who trained one on one with new employees, taught in an academy setting, and took on reworking fire training manual, policy, and prodecures.
Emergency Medical Technician
Mobil Medical Response
Flint, MI
04.2016 - 01.2018
- Responded quickly to 911 calls in high-pressure environments.
- Performed life-saving and non-life-saving medical interventions.
- Demonstrated proficiency in handling numerous trauma and medical emergencies.
- Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery.
Emergency Medical Technician
North Oakland County Fire Authority
Holly, MI
09.2015 - 01.2018
- Participated in responding to a wide range of emergency calls including those related to medical emergencies, traumatic injuries, structure fires, outdoor fires, accidents and technical rescues.
- Monitored and replenished ambulance supplies, maintaining well-stocked inventory and properly functioning equipment.
- Engaged in a range of professional development opportunities.
- Worked duty shifts and responded to emergencies on-call.
Education
Bachelor of Science - Biochemistry (Medicinal Chemistry)
Arizona State Univeristy
Tempe, AZ01-2026
Bachelor of Arts - Forensic Psychology
Southern New Hampshire Univeristy
Manchester, New Hampshire05-2024
Certification - Emergency Medical Technology
North Oakland County Fire Authority EMT Academy
Holly, MI05-2015
Skills
- Critical Decision-Making/ Critical Thinking
- Prioritizing Situations
- De-escalation and Conflict Resolution
- Explaining complex topics in an easy to follow manner
- Proficient in Word, Excel, PowerPoint, CAD, and LEIN/Talon
Accomplishments
- Communication Specialist Employee of the Year (2024)
- Achievement in Excellence from Oakland County Medical Control Authority (2023)
- Employee of the Month (November 2021, May 2021)
- Disaster Bar Citation (2021, 2023)
- Sheriff's Distinguished Unit Citation (2023)
- Professional Excellence Unit (2021)
- Sheriff's Special Commendation Citation (2022, 2022)
Certification
- Emergency Medical Dispatch Certification
- Emergency Police Dispatch Certification
- Emergency Fire Dispatch Certification
- Communications Training Officer Certification
- Emergency Medical Technician Certification (licensure expired)
- FEMA Courses: IS-5.A, ICS-100, ICS-200, IS-144.A, IS-700.A, IS-800.B
Timeline
Dispatch Specialist
Oakland County Sheriff's Office
01.2018 - Current
Emergency Medical Technician
Mobil Medical Response
04.2016 - 01.2018
Emergency Medical Technician
North Oakland County Fire Authority
09.2015 - 01.2018
Bachelor of Science - Biochemistry (Medicinal Chemistry)
Arizona State Univeristy
Bachelor of Arts - Forensic Psychology
Southern New Hampshire Univeristy
Certification - Emergency Medical Technology
North Oakland County Fire Authority EMT Academy