Alyssa Silva
Naugatuck
Summary
Dedicated cashier with proven skills in customer service, cash handling, and team collaboration. Known for resolving complaints effectively and enhancing customer satisfaction.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
2
2
years of professional experience
Work History
Cashier
Taco Bell
Waterbury, CT
08.2025 - Current
- Managed inventory levels at registers, facilitating timely restocking of essential items for sales continuity.
- Trained new employees on point-of-sale systems and customer service best practices for operational efficiency.
- Implemented promotional signage to effectively communicate sales and discounts to customers, boosting engagement.
- Resolved customer complaints promptly, contributing to a positive shopping environment and repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
TJ Max
Waterbury, CT
01.2024 - 07.2025
- Processed customer transactions efficiently, ensuring accurate cash handling and register balancing.
- Assisted customers with inquiries, providing knowledgeable support on merchandise and store policies.
- Maintained cleanliness and organization of checkout areas, enhancing overall shopping experience.
- Collaborated with team members to achieve daily sales goals and improve customer satisfaction scores.
- processing transactions this includes cash handling, credit card transactions and other forms of payment, ensuring accuracy and efficiency.
- Greeting customers, answering questions, assisting with purchases, and resolving issues and complaints.
- proficiency in using point-of-sale systems for transactions, inventory management and other tasks.
- product Knowledge keeping informed of new products, promotions and ability to upsell and add on to transactions.
- experience stocking and processing shipment and getting work done quick and efficiently.
Education
Bachelor of Science - Nursing
Naugatuck Valley Community College
Waterbury, CT05-2027
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Written and verbal communication
Languages
Spanish
Elementary
Portuguese
Native or Bilingual
Timeline
Cashier
Taco Bell
08.2025 - Current
Cashier
TJ Max
01.2024 - 07.2025
Bachelor of Science - Nursing
Naugatuck Valley Community College