Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Alyssa-Skye Mack

Winder,GA

Summary

Quality-driven Team Trainer dedicated to maximizing team effectiveness. Skilled at learning new information quickly and adapting to changing conditions. Open and clear communicator with disciplined execution.

Overview

2
2
years of professional experience

Work History

Team Trainer

Zaxby's Chicken Fingers & Buffalo Wings
Braselton, GA
08.2021 - 05.2022
  • Trained new employees in specific job requirements.
  • Cross-trained existing employees to maximize team agility and performance.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Demonstrated new products, procedures and techniques to employees.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Taught new team members correct procedures for all areas of operations.
  • Maintained current knowledge of all team position requirements.

Team Member

Chick-fil-A
Bethlehem, GA
04.2021 - 08.2021
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Maintained productive, efficient approach to all tasks.

Team Member

Dunkin' Donuts
Athens, GA
05.2020 - 10.2020
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Maintained productive, efficient approach to all tasks.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Resolved issues quickly to maintain productivity goals.
  • Continuously checked products for quality assurance according to strict guidelines.

Groomer's Assistant

Bark Dog Spa
Athens, GA
05.2019 - 07.2019
  • Trimmed nails using clippers and grinders.
  • Bathed dogs and cats to remove fleas, ticks and other skin parasites.
  • Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskys and Malamutes.
  • Cleaned tear stains from fur using safe chemical cleansers.
  • Kept cages, kennels, play yards and grooming areas neat and clean.
  • Collected animal waste produced on walks and discarded in trash or approved receptacles.
  • Followed pet care instructions for dietary needs and medication regimens.

Education

High School Diploma -

Winder-Barrow High School
Winder, GA
05.2022

Skills

  • Survey Management
  • Cash Register Operations
  • Food Safety
  • Customer Service
  • Product Knowledge
  • New Employee Training

Timeline

Team Trainer

Zaxby's Chicken Fingers & Buffalo Wings
08.2021 - 05.2022

Team Member

Chick-fil-A
04.2021 - 08.2021

Team Member

Dunkin' Donuts
05.2020 - 10.2020

Groomer's Assistant

Bark Dog Spa
05.2019 - 07.2019

High School Diploma -

Winder-Barrow High School
Alyssa-Skye Mack