Alyssa Stewart
Delran,NJ
Summary
Dynamic and results-driven professional with extensive experience in customer service at various places, proven ability to enhance guest experiences through effective problem-solving, and cash handling. Skilled in POS system operations, consistently ensuring accuracy and efficiency while prioritizing tasks to meet customer needs.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Chickie's and Pete's
Marlton, NJ
08.2024 - Current
- Provided menus and answered questions about menu items and specials.
- Monitored dining area to assess server capacity and estimate wait times.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Sales Associate
Rally House
Mount Laurel, NJ
08.2023 - 09.2024
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Organized store by returning merchandise to proper areas and restocked displays.
Team Member
Funzilla Trampoline Park
Delray Beach, NJ
11.2021 - 08.2023
- Provided exceptional customer service by assisting guests with check-in, waiver processing, and equipment distribution.
- Hosted and organized birthday parties and group events, ensuring timely setup, guest satisfaction, and smooth coordination.
- Handled cash, credit transactions, and POS system operations with accuracy and professionalism.
- Maintained the cleanliness of park areas, including restrooms, the lobby, and play areas, to ensure a welcoming experience for guests.
Education
BBA - Human Resource Management
Rutgers University
Camden NJ05-2028
High School Diploma -
Delran High School
Delran NJ06-2024
Skills
- Customer service
- Greeting guests
- Problem-solving
- Cash handling
- POS system operations
- Task prioritization
Timeline
Restaurant Hostess
Chickie's and Pete's
08.2024 - Current
Sales Associate
Rally House
08.2023 - 09.2024
Team Member
Funzilla Trampoline Park
11.2021 - 08.2023
BBA - Human Resource Management
Rutgers University
High School Diploma -
Delran High School
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