Alyssa Taheny
Tucson,AZ
Summary
Hardworking individual with a strong belief in the power of teamwork. Dedicated to fostering success in every endeavor and recognizing that collaboration is key. Thrives in environments that encourage cooperation and open communication. Proven track record of effectively working alongside diverse teams, consistently contributing to achieving shared goals and driving positive outcomes. Committed to continuous growth and learning, eager to leverage skills and contribute to a dynamic organization that values collaboration and embraces a team-oriented approach.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Manager
NATIONWIDE VISION
Tucson, AZ
02.2010 - 09.2020
- Manager responsible for operating day-to-day operations within a fast paced franchise
- Daily duties include meeting business standards while setting and surpassing quotas
- Main objective is to develop a unified employment team that excels in business mandated goals
- Serve as key point person handling all escalated issues to ensure customer is satisfied and returns to ensure continued ongoing business transactions
- Position includes maintaining daily, weekly and monthly sales business expectations
- Responsible for all monetary exchanges including sales, discounts, insurance verification and billing, knowledge of Employer Insurance Plans, AHCCCS Plans, co-pays and billing
- Inventory ordering and control, daily sales influx and balance, customer service and satisfaction in resolution management all while leading store team in a professional and exemplary manner.
Sales
GUESS
07.2008 - 04.2010
- Sales associate responsible for maintaining company image by following strict guidelines on individual dress and presentation
- Position included inventory control, cashiering, customer service, merchandising and upselling all products within store and online
- Minimum sales quota set by management was exceeded on daily basis.
Education
GED - English/Spanish
Pima Community College
01.2009
Skills
- Fluent in spanish/english (10 years)
- Product Management (10 years)
- Insurance Verification (10 years)
- Upselling (10 years)
- Business Analysis
- Optical experience
- Ophthalmology
- HIPAA (10 years)
- Medical scheduling (10 years)
- Medical Records (10 years)
- Product Development (10 years)
- Business Requirements (10 years)
- Leadership (10 years)
- Customer service (10 years)
- Practice management (10 years)
- Communication skills (10 years)
- Organizational skills
- Time management (10 years)
Certification
ABO/NCLE/AZDLO, 11/01/14
Personal Information
Title: Manager - NATIONWIDE VISION
Languages
Spanish
Native or Bilingual
Timeline
Manager
NATIONWIDE VISION
02.2010 - 09.2020
Sales
GUESS
07.2008 - 04.2010
GED - English/Spanish
Pima Community College