ALYSSA TRASS
Dayton,OH
Summary
Proactive, performance driven professional, with proven success in the strategic planning, development, and management of multi-million-dollar business operations with expertise in the healthcare sector. Committed to managing operations and projects flawlessly while leading or supporting revenue-producing activities. Effective leader and communicator with seven years of experience that easily builds rapport with leaders, peers, clients, and vendors.
Overview
5
5
years of professional experience
Work History
Sr. Operations Manager
Bon Secours Mercy Health| Urgent Care
04.2022 - Current
- Product Development & Scaling: Developed and launched new urgent care product lines, increasing capacity by 45% across three states.
- Business Process Design: Designed and implemented business processes across sales, client onboarding, product, marketing, finance, and people management, optimizing operational efficiency and enhancing client experience.
- Strategic Planning & Engagement: Organized and facilitated core business planning and operating cadences, achieving key organizational outcomes.
- Analytical Insights & Presentations: Delivered polished presentations with data-driven insights to influence executive decision-making, securing capital approval for a $50M expansion plan.
- Cross-Functional Collaboration: Collaborated closely with Finance, Product, Engineering, and Operations leadership to identify and solve key business issues, shaping the strategic direction of the urgent care startup.
Administrative Fellow
Bon Secours Mercy Health
06.2021 - 04.2022
- Executed strategic initiatives in collaboration with Market Presidents, optimizing healthcare services and driving sustainable growth.
- Managed and allocated budgets to support strategic initiatives, ensuring financial targets were met.
- Prepared Board and Investor Relations materials, providing comprehensive updates on strategic initiatives and operational performance.
Clinic Manager
Maineville Urgent Care, Bon Secours Mercy Health
09.2021 - 02.2022
- Directed daily operations, achieving a 45% increase in overall productivity through process improvements and strategic initiatives.
- Managed budgets effectively, ensuring optimal resource utilization and adherence to financial targets.
Health Planner II
Clark County Combined Health District
09.2020 - 06.2021
- Established and expanded the Infant Vitality coalition, securing substantial grants and developing comprehensive strategic plans to guide operations.
- Enhanced community health programs through data-driven strategies, leading to improved outreach and client outcomes.
Health Planner I
Clark County Combined Health District
09.2019 - 09.2020
- Collaborated with cross-functional teams to drive improvements in community health programs, leveraging data to enhance outreach and effectiveness.
Education
Lean Six Sigma Certificate -
International Association for Six Sigma
Master of Business Administration (MBA) - Health Administration
University of Toledo
Master of Public Health (MPH) - Health Education
University of Toledo
Bachelor of Science (BS) - Public Health
University of Toledo
Skills
- Strategic Planning
- Financial Modeling & Analysis
- Business Operations Management
- Technology Integration
- Stakeholder Engagement
- Project Managment
Professional Organizations
- American College of Healthcare Executives (ACHE), 2019, Present
- National Association of Health Service Executives (NAHSE), 2019, Present
Timeline
Sr. Operations Manager
Bon Secours Mercy Health| Urgent Care
04.2022 - Current
Clinic Manager
Maineville Urgent Care, Bon Secours Mercy Health
09.2021 - 02.2022
Administrative Fellow
Bon Secours Mercy Health
06.2021 - 04.2022
Health Planner II
Clark County Combined Health District
09.2020 - 06.2021
Health Planner I
Clark County Combined Health District
09.2019 - 09.2020
Lean Six Sigma Certificate -
International Association for Six Sigma
Master of Business Administration (MBA) - Health Administration
University of Toledo
Master of Public Health (MPH) - Health Education
University of Toledo
Bachelor of Science (BS) - Public Health
University of Toledo
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