Alyssa Urias
Sherman
Summary
Compassionate Patient Access Specialist with significant background in healthcare administration. Demonstrated strengths include familiarity with health insurance protocols, patient registration, and scheduling appointments while maintaining high levels of customer service and contribute positively to team dynamics for enhanced patient care delivery.
Overview
7
7
years of professional experience
Work History
Patient Access Specialist
Children's Health
Plano
03.2025 - Current
- Facilitate patient registration and appointment scheduling
- Verify insurance information and discuss patient financial responsibility with families.
- Compiled detailed financial estimates for services rendered and collect payments.
- Assisted families with completing necessary paperwork and forms accurately.
Ambulatory Service Representative
Children's Health
McKinney
08.2023 - 03.2025
- Managed patient check-in processes for efficient appointment scheduling.
- Coordinated communication between families and healthcare providers effectively.
- Assisted in resolving patient inquiries and concerns promptly.
Front Desk Medical Receptionist
Lone Star Kids Care
Allen
09.2021 - 09.2022
- Greeted patients upon arrival at the pediatric clinic.
- Scheduled appointments efficiently using electronic health record systems.
- Managed patient check-in and check-out processes.
- Collected and verified patient information for accuracy and completeness.
- Coordinated with medical staff to ensure timely patient flow throughout the day.
- Processed insurance claims and payments accurately at the front desk.
- Answered phone calls promptly, addressing inquiries and concerns effectively.
Medical assistant/Front Desk Receptionist
Breakaway Chiropractic & Wellness
Frisco
10.2019 - 08.2021
- Coordinated appointment scheduling and follow-up reminders for patient visits.
- Assisted patients with intake forms and medical history documentation.
- Prepared treatment rooms and ensured proper sanitation protocols were followed.
- Supported chiropractors during patient examinations and therapeutic procedures.
Education
Lewisville High School
Lewisville, TXSkills
- Patient registration
- Insurance verification
- HIPAA compliance
- Healthcare software
- Front desk operations
- Computer proficiency
- Telephone etiquette
Timeline
Patient Access Specialist
Children's Health
03.2025 - Current
Ambulatory Service Representative
Children's Health
08.2023 - 03.2025
Front Desk Medical Receptionist
Lone Star Kids Care
09.2021 - 09.2022
Medical assistant/Front Desk Receptionist
Breakaway Chiropractic & Wellness
10.2019 - 08.2021
Lewisville High School