Alyssa Van Horssen
Griffith,IN
Summary
At Bridges Scoreboard Lounge, I excelled as Head Bartender, enhancing patron loyalty through exceptional service and rapport. I spearheaded staff training, elevating performance through expert mixology and customer engagement. My oversight in cash handling and inventory management ensured operational integrity, showcasing my blend of interpersonal and analytical skills.
Overview
5
5
years of professional experience
Work History
Head Bartender
Bridges Scoreboard Lounge
07.2019 - 11.2024
- Executed opening and closing tasks efficiently.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
Education
High School Diploma -
Griffith Senior High School
06-2010
Skills
- Staff training and supervision
- Cash handling expertise
- Attentive service
- Taking inventory
Accomplishments
- Implemented procedures that reduced wasted stock by 50%.
- Generated $2500 in additional revenue in [Year].
- Improved team productivity with morale-boosting incentives.
- Named Bartender of the Year by NWI Times.
- Oversaw 8 employees in a bar bringing in $15000 in monthly revenue.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Head Bartender
Bridges Scoreboard Lounge
07.2019 - 11.2024
High School Diploma -
Griffith Senior High School
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