Motivated and responsible college student seeking an opportunity to utilize strong communication, organizational, and customer service skills while gaining valuable professional experience. Dependable, hardworking, and eager to learn and contribute to a positive team environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Receptionist
AllCure Spine & Sports Medicine
Monroe, NJ
10.2023 - 12.2024
Coordinated patient scheduling, check-in, check-out and payments for billing.
Checked patient insurance, demographic, and health history to keep information current.
Helped patients complete necessary medical forms and documentation.
Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Organized paperwork such as charts and reports for office and patient needs.
Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Sales Associate
Aerie By American Eagle
Freehold, NJ
05.2022 - 01.2023
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.