Alyssa Williams
Edgefield,SC
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
7
7
years of professional experience
2018
2018
years of post-secondary education
Work History
Assistant Manager
Enmart fr
Aiken, South Carolina
03.2025 - 12.2025
- Coordinated daily operations to ensure efficient workflow and team collaboration.
- Managed inventory levels and organized stock for optimal accessibility.
- Developed training programs to enhance staff skills and performance.
- Implemented process improvements to streamline operational procedures.
- Supervised team members, providing guidance and support as needed.
- Maintained communication with suppliers to ensure timely delivery of goods.
- Assisted in budgeting and forecasting to align with business objectives.
- Resolved customer inquiries and issues, promoting a positive service experience.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Organized training sessions for new hires to familiarize them with the workplace environment.
General Manager
KFC
Batesburg, South Carolina
01.2019 - 03.2025
- Managed daily restaurant operations to ensure efficient service and quality standards.
- Trained and developed team members to enhance customer service skills.
- Oversaw inventory management to maintain stock levels and reduce waste.
- Coordinated with suppliers to ensure timely delivery of quality ingredients.
- Conducted performance evaluations to assess staff effectiveness and growth opportunities.
- Implemented promotional strategies to increase customer engagement and sales.
- Enforced health and safety regulations to maintain a safe working environment.
Education
Monetta Ridgespring
Aiken, South CarolinaSkills
- Inventory management
- Team training
- Performance evaluation
- Supplier coordination
References
References available upon request.
Timeline
Assistant Manager
Enmart fr
03.2025 - 12.2025
General Manager
KFC
01.2019 - 03.2025
Monetta Ridgespring