Alyssa Wilson
Summersville,Mo
Summary
Organized person bringing strengths in handling work independently and solving routine problems without oversight. Offers expertise in computer skills and dealing with people and ability to quickly learn new processes.
Overview
16
16
years of professional experience
Work History
Dispatcher
Double Down Transport
2024.01 - 2024.06
- Managed the dispatching of work orders by closely monitoring schedules and resources.
- Updated records of driver locations, delays, and cancellations.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
- Organized paperwork associated with deliveries including manifests, bills of lading.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
Team Lead
Martinsburg College
2021.08 - 2023.12
- Advertised and recruited potential students for college enrollment.
- Provided support to junior staff during peak periods of workloads.
- Motivated staff through positive reinforcement techniques.
- Monitored team performance against targets, taking corrective action where necessary.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Support Specialist
HireWell Now
2017.05 - 2020.10
- Recruited and fielded applicants.
- Provided feedback to unsuccessful applicants on the status of their applications.
- Maintained Applicant Tracking System records of all applicants.
- Reviewed resumes, conducted phone screens, and managed candidate pipelines.
- Advised hiring managers on interview techniques and selection criteria.
Professional Manager
T.J. Swift House
2008.08 - 2015.09
- Managed 3 homes that provided care for individuals with disabilities.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Established processes to ensure efficient workflow throughout the organization.
- Coached, mentored and trained team members in order to improve their job performance.
Education
Registered Nurse - Nursing
Missouri State University - West Plains
West Plains, MO2012-05
High School Diploma -
Houston High School
05.2007
Skills
- Schedule Management
- Driver communication
- Work Order Management
- Database Management
- Route Navigation
- Customer Relations
Accomplishments
- Sports Scholarship
- A+ Scholarship
- Participated in Softball, Color Guard, Cheerleading, and Band
- On Student Council Board
- Praticipated in FBLA
Timeline
Dispatcher
Double Down Transport
2024.01 - 2024.06
Team Lead
Martinsburg College
2021.08 - 2023.12
Support Specialist
HireWell Now
2017.05 - 2020.10
Professional Manager
T.J. Swift House
2008.08 - 2015.09
Registered Nurse - Nursing
Missouri State University - West Plains
High School Diploma -
Houston High School
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