Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Alyssa Wilson

Summersville,Mo

Summary

Organized person bringing strengths in handling work independently and solving routine problems without oversight. Offers expertise in computer skills and dealing with people and ability to quickly learn new processes.

Overview

16
16
years of professional experience

Work History

Dispatcher

Double Down Transport
01.2024 - 06.2024
  • Managed the dispatching of work orders by closely monitoring schedules and resources.
  • Updated records of driver locations, delays, and cancellations.
  • Coordinated with other dispatchers to ensure efficient delivery schedules were met.
  • Organized paperwork associated with deliveries including manifests, bills of lading.
  • Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.

Team Lead

Martinsburg College
08.2021 - 12.2023
  • Advertised and recruited potential students for college enrollment.
  • Provided support to junior staff during peak periods of workloads.
  • Motivated staff through positive reinforcement techniques.
  • Monitored team performance against targets, taking corrective action where necessary.
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.

Support Specialist

HireWell Now
05.2017 - 10.2020
  • Recruited and fielded applicants.
  • Provided feedback to unsuccessful applicants on the status of their applications.
  • Maintained Applicant Tracking System records of all applicants.
  • Reviewed resumes, conducted phone screens, and managed candidate pipelines.
  • Advised hiring managers on interview techniques and selection criteria.

Professional Manager

T.J. Swift House
08.2008 - 09.2015
  • Managed 3 homes that provided care for individuals with disabilities.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Established processes to ensure efficient workflow throughout the organization.
  • Coached, mentored and trained team members in order to improve their job performance.

Education

Registered Nurse - Nursing

Missouri State University - West Plains
West Plains, MO
05-2012

High School Diploma -

Houston High School
05.2007

Skills

  • Schedule Management
  • Driver communication
  • Work Order Management
  • Database Management
  • Route Navigation
  • Customer Relations

Accomplishments

  • Sports Scholarship
  • A+ Scholarship
  • Participated in Softball, Color Guard, Cheerleading, and Band
  • On Student Council Board
  • Praticipated in FBLA

Timeline

Dispatcher

Double Down Transport
01.2024 - 06.2024

Team Lead

Martinsburg College
08.2021 - 12.2023

Support Specialist

HireWell Now
05.2017 - 10.2020

Professional Manager

T.J. Swift House
08.2008 - 09.2015

Registered Nurse - Nursing

Missouri State University - West Plains

High School Diploma -

Houston High School
Alyssa Wilson