Alyssa Wilson
Coventry,RI
Summary
Experienced administrative assistant with strong background in office management, customer service, and communication with customers and company management. I am able to handle multiple tasks efficiently and accurately. Team collaboration is something that I am very comfortable with and eager to participate in whenever needed. I take great pride in the work that I do and am always eager to learn more.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
02908 Holdco, LLC DBA The 02908 Club
08.2022 - Current
- Providing customer service and communications to over 2,000 college students who rent apartments from our company.
- Maintaining inventory of merchandise and office supplies.
- Contacting tenants and cosigners as needed to collect leases, security deposits, and other legal documents as needed.
- Recording rent payments and contacting the tenant and parents when collection action is needed.
- Assisting the Operations Manager as needed.
Host
Tavern On Main Street
09.2021 - 12.2021
- Greeted customers as they arrived and communications with our staff so that they could be seated as quickly as possible.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area clean, presentable, and ready for every guest.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Sales Associate
TJ Maxx
01.2021 - 04.2021
- Organized racks, displays, and shelves.
- Processed purchases, returns, exchanges, and refunds.
- Answered customer questions about sizing, accessories, and merchandise care.
Cashier
Dunkin' Donuts
06.2020 - 11.2020
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Provided customer service including filling their orders and processing their payments.
- Restocked and organized products on display.
- Assisted with cleaning and organizing the store front.
Education
High School Diploma -
Coventry High School
Coventry, RIBachelor of Science - Psychology
Johnson & Wales University
Providence, RI04-2026
Skills
- Customer relations
- Proficient in Word & Excel
- File organization
- Team collaboration
- Professional appearance
- Goal oriented
- Relationship building
- Outgoing personality
- Patience and empathy
Languages
English
Native or Bilingual
Timeline
Administrative Assistant
02908 Holdco, LLC DBA The 02908 Club
08.2022 - Current
Host
Tavern On Main Street
09.2021 - 12.2021
Sales Associate
TJ Maxx
01.2021 - 04.2021
Cashier
Dunkin' Donuts
06.2020 - 11.2020
High School Diploma -
Coventry High School
Bachelor of Science - Psychology
Johnson & Wales University
References
Furnished upon request.
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