Alyssa Wolfe
Fargo,ND
Summary
I have multiple years of work experience and each job has made an impact on me as I have made an impact at each job as well. I have learned how to communicate well with team members in high volume or stressful situations, make sure that each guest is satisfied and happy with their experience and maintain my happy positive morale. I enjoy meeting new people and creating lasting friendships while also learning new skills and working hard.
Overview
5
5
years of professional experience
Work History
Casino Cage Cashier
Canterbury Park
Shakopee, MN
06.2021 - 07.2023
- Quickly and accurately counted drawers at start and end of each shift.
- Processed various cash transactions and answered gaming customer questions.
- Counted and recorded assigned funds and made exchanges of funds throughout shift.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Supported guest satisfaction and loyalty through prompt customer service and timely payouts.
- Ran chips to players on the poker floor in a timely and accurate manner.
- Created a positive environment for all my team members and the guests.
Direct Support Professional
The Lutheran Home HOPE
Belle Plaine, MN
08.2020 - 08.2021
- Assisted disabled clients to support independence and well-being.
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Food Service Team Member
Mizzys Pizza
Belle Plaine, MN
02.2018 - 03.2021
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Managed new employees and trained them in efficiently.
- Opened and closed the store.
- Efficiency made and packaged food to prepare for customers.
- Waited on tables and large family parties.
Education
No Degree -
Normandale Community College
Minneapolis, MNHigh School Diploma -
Belle Plaine Senior High School
Belle Plaine, MN05.2022
Skills
- Team Contribution
- Creative Solutions
- Professional Communication
- Multitasking
- Enhancing guest experiences
- Friendly
- Determined
Timeline
Casino Cage Cashier
Canterbury Park
06.2021 - 07.2023
Direct Support Professional
The Lutheran Home HOPE
08.2020 - 08.2021
Food Service Team Member
Mizzys Pizza
02.2018 - 03.2021
No Degree -
Normandale Community College
High School Diploma -
Belle Plaine Senior High School