ALYSSA WURTZ
Rootstown,Ohio
Summary
Licensed real estate professional seeking to transition into property management, bringing strong communication, customer service, and relationship-building skills. Knowledgeable in real estate practices, property marketing, and client relations, with a passion for maintaining properties, supporting tenants, and ensuring smooth day-to-day operations.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Realtor
Howard Hanna
04.2025 - Current
- Advised clients on property listings, market trends, and pricing strategies.
- Negotiated purchase offers, counteroffers, and contract terms.
- Coordinated property showings, open houses, and buyer tours.
- Prepared listing presentations, agreements, and disclosure documents.
- Collaborated with lenders, inspectors, and escrow teams to support smooth transactions.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Maintained client relationships through timely communication and responsive follow-up.
Certified Sterile Processing Technician/Educator Trainer
University Hospital
09.2020 - 02.2025
- Sterile Processing Technician with three years of experience ensuring the safety and quality of medical equipment and instruments. Executed sterilization protocols and maintained equipment to ensure compliance with safety and quality standards. Upheld patient care and infection control standards to ensure safety and quality in sterile processing operation standards while meeting all inventory needs.
- Responsible for educating, training, and mentoring sterile processing technicians to ensure compliance with infection prevention standards, regulatory requirements, and departmental policies. Provide hands-on instruction in the proper cleaning, decontamination, inspection, assembly, packaging, sterilization, and storage of surgical instruments and medical devices. Evaluate staff competency, reinforce aseptic techniques, and ensure adherence to manufacturer instructions for use (IFUs), quality assurance procedures, and industry standards. Support onboarding, continuing education, and professional development while promoting patient safety, operational efficiency, and continuous quality improvement within the sterile processing department.
Customer Care
Park Ford
02.2017 - 04.2020
- Delivered exceptional customer service, enhancing customer satisfaction and loyalty. Supported post-purchase satisfaction by resolving issues promptly and nurturing long-term customer relationships.
Customer Service
Cracker Barrel Old Country Store
03.2012 - 02.2017
- Experienced restaurant professional with a passion for delivering an exceptional guest experience. Delivered exceptional customer service, prepared food, and maintained clean, welcoming dining environment. Worked efficiently in fast-paced setting, ensuring high standards of quality and hospitality.
Production Assistant
02.2014 - 01.2017
- Detail-oriented and motivated production assistant with a strong foundation in film and television. Proven ability to thrive in a fast-paced, high-pressure environment. Contributing to seamless production processes. Possess excellent communication and teamwork skills, collaborating effectively with crew members.
- Provided freelance production support
Education
Bachelor of Science - Digital Media Production
Kent State University
Kent, Ohio05.2017
Skills
- Customer service
- Builds relationships
- Problem solving
- Detail orientation
- Transaction management
- Team work and collaboration
- Real estate software
Certification
- Sterile Processing Technician Healthcare Sterile Processing Association | November 2022
- Licensed Real Estate Agent - April 2025
Timeline
Realtor
Howard Hanna
04.2025 - Current
Certified Sterile Processing Technician/Educator Trainer
University Hospital
09.2020 - 02.2025
Customer Care
Park Ford
02.2017 - 04.2020
Production Assistant
02.2014 - 01.2017
Customer Service
Cracker Barrel Old Country Store
03.2012 - 02.2017
Bachelor of Science - Digital Media Production
Kent State University